Executive Vice President - Client Services (Private Assets)

The Citco Group Limited • Dallas, TX

4d • Onsite

About The Position

Citco is seeking an accomplished Executive Vice President to lead Client Service and Fund Accounting for Private Equity clients within its growing Dallas operation. This is a strategic leadership opportunity for an experienced industry professional who can combine deep technical expertise with exceptional client relationship management and organizational leadership. The successful candidate will play a key role in expanding Citco's presence in Dallas, helping shape the future of our private assets business while supporting some of the industry's most sophisticated and high-profile clients. This position offers the opportunity to influence the growth of a developing business footprint and build a team capable of delivering best-in-class service.

Requirements

• 10 – 15 years private equity experience working at a fund administrator or fund manager.
• Experience in managing client relationships and/or with the controllership function of an alternative asset manager.
• Deep technical expertise in private assets fund accounting, fund structures, and related operational processes.
• Demonstrated success managing complex client relationships and executive-level stakeholder engagement.
• Strong leadership skills and supervisory experience of other professionals with proven experience leading teams and developing high-performing talent.
• Skills in negotiation, business planning and budgeting, margin analysis, rating agency relations and technical accounting.
• Knowledge of US Generally Accepted Accounting Principles and other comprehensive basis of accounting.
• Knowledge of waterfall structures, modeling and calculations desirable.
• Project management skills with attention to detail and proven ability to multi-task.
• Strong written and verbal communication skills.
• Advanced computer skills (Microsoft Excel).
• A Bachelor’s Degree in Accounting or related field.

Nice To Haves

• CPA designation a plus.

Responsibilities

• Responsible for client Relationship Management for some prestige Private Equity Clients.
• Act as a trusted advisor to clients, developing long-term partnerships and proactively identifying opportunities to enhance service and client satisfaction.
• Lead, mentor, and develop a growing team of professionals supporting private assets clients.
• Support the successful integration and development of teams while fostering a collaborative and client-centric culture.
• Maintain and enhance client relationships by monitoring and developing client service level agreements providing a full service/ product offering.
• Leverage existing client relationships to secure new business, offering our products and services.
• Be responsible for monitoring and owning gross margins for clients and will be measured on increase of client wallet share.
• Work closely and participate with Business Development and Senior Management teams on marketing pitches and other client presentations.
• Work in partnership with the Senior Vice Presidents and wider Citco team to oversee the resolution of complex client issues.
• Visit clients on periodic basis to evaluate service quality and identify client priorities, ensuring services are delivered in accordance with agreed KPIs, SLAs, and Fund Documents.
• Work alongside our integration team to establish plan for new client setup and transitions, and assist to develop best operating models for optimal service delivery to clients.
• Maintain a pro-active customer focus at all times.
• Enhance current servicing levels and deliver beyond client expectations.
• Coordinate with various stakeholders, including other operational and ancillary service groups to ensure client deliverables are met timely and accurately.
• Assist in the resolution of complex client issues.
• Review private equity fund client’s partnership agreements, PPMs and other materials.
• Develop and implement best practice standards and drive towards efficiencies.
• Maintain pristine compliance with local regulators and internal/external auditors.
• Establish and document business contingency plans for all areas of responsibility.
• Participate in and lead projects that may be defined from time to time in connection with the continuing expansion and evolution of the business.
• Review departmental procedures and policies and supervise Vice Presidents to ensure adherence to these procedures.
• Set challenging team goals & empower people to achieve them.
• Keep people focused on critical goals and deadlines through frequent and consistent communication.
• Motivate people by creating a high performance environment that is both challenging & exciting.
• Actively contribute to corporate initiatives as part of the management team.
• Manage and oversee staffing requirements, coordinate and oversee staffing, hiring, coaching, and development of team members.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Short-term disability benefits
• Long-term disability benefits
• Retirement savings plan
• Tuition reimbursement
• Mental health support
• Wellness support
• Parental leave
• Annual discretionary bonus pool based on company profitability and individual contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive