Executive Team Leader Overnight Inbound Operations (Assistant Manager Logistics) - Honolulu, HI

Target • Honolulu, HI

4d • Onsite

About The Position

The Inbound Operations Executive Team Leader role is designed to provide meaningful experiences that help individuals build and develop skills for a career. This role offers the opportunity to gain skills and experience in guest service fundamentals, retail business fundamentals (including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies), setting and planning department workload, understanding the competition, managing a team of team leaders, and recruiting, selecting, and managing talent. As an Inbound Operations Executive Team Leader, no two days are the same, but typical responsibilities include delivering guest experience commitments, holding Team Leaders accountable for exceptional guest experiences, reviewing metrics to identify gaps, partnering across teams for a seamless guest experience, leading and creating a service culture, driving total store sales, safely unloading merchandise, managing inbound processes for accuracy and efficiency, developing strategies for workload completion, creating scheduling plans, managing backroom and sales floor areas, anticipating staffing needs, establishing a culture of accountability, demonstrating inclusivity, leading a culture of ethical conduct, safety, and compliance, developing and leading the safety culture, leading an instore security culture, leading merchandise protection strategies, and executing best practices. This role also involves implementing safe and secure training and processes, addressing emergency and compliance needs, and regularly assuming store-level leadership on duty responsibilities.

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with and managing teams through ambiguity
• Manage conflict, lead and hold others accountable
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Relate well with and interact with all levels of the organization
• Learn and adapt to evolving technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed

Nice To Haves

• Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is merchandised and available accurately priced and signed on the sales floor.
• The job of General Merchandise and Food Sales team s is to lead inbound, outbound, replenishment, and promotional signing processes for all General Merchandise ( GM ) areas of the store.
• This team leads Food & Beverage and Food Service, providing a fresh and food safe experience.
• Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
• The Inbound team are experts at unloading trailer deliveries and preparing the merchandise to be stocked on the sales floor.

Responsibilities

• Consistently delivers guest experience commitments
• Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development, training and recognition.
• Celebrates outstanding guest experiences across teams and ensures recognition is consistent and meaningful.
• Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors.
• Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.
• Partners across teams to create an easy, inspiring and friendly guest experience.
• Lead and create a service culture that prioritizes the guest service experience ; model, train, and coach Team Leaders on expectations to deliver the service standard .
• Drive total store sales, demonstrate how you and your team contribute to and impact total store profitability .
• Safely and efficiently unload merchandise trailers and prepare product for merchandising on the sales floor.
• Build and manage the team to be experts in operations and ensure accuracy and efficiency in all inbound processes, including sort, stock and organizing and storing reserve product.
• Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open.
• Create a scheduling plan with information provided by your Team Leaders based on monthly and weekly business workload and guest traffic.
• Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve any issues identified.
• Enable a consistent experience for our guests by ensuring product is available for purchase.
• Plan, manage and follow-up on organizational and operational change.
• Anticipate short-term and long-term staffing needs and manage talent planning and recruitment.
• Establish and maintain a culture of accountability through clear expectations and performance management.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Demonstrate a culture of ethical conduct, safety and compliance ; lead team to work in the same way and hold others accountable to this commitment.
• Develop and lead the safety culture and performance of the department through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes.
• Lead merchandise protection strategies across the total store , including ordering, storage and application as directed by best practices.
• Create , lead , and model a culture of executing all best practices as outlined with team onboarding , learning , and required training ; help close skill gaps through development, coaching and team interactions.
• As a key carrier implement all safe and secure training and processes.
• Address all store and offsite emergency and compliance needs.
• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts.
• All other duties based on business needs.

Benefits

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree