Executive Team Leader GM Sales (Assistant Manager General Merchandise) - N. Austin, TX

Target • Austin, TX

14d • Onsite

About The Position

The General Merchandise Sales Executive Team Leader role is responsible for driving total store sales and ensuring a consistent guest experience by managing operations, process, and efficiency within the General Merchandise (GM) and Food & Beverage areas. This role involves leading a team to execute inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes. Additionally, the role oversees fulfillment operations (pick, pack, and ship) and fosters a guest-obsessed culture. The position offers opportunities for team members to build and develop skills for a career in retail, gaining knowledge in guest service, retail business fundamentals, inventory management, and team leadership.

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

• Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Knowledge of the competition; leveraging insights to drive business objectives
• Experience managing a team of hourly team members and leaders; creating business specific strategies and goals
• Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

• Drive total store sales and ensure departmental contributions to profitability.
• Manage a team executing inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing for all GM areas.
• Oversee experts in operations, accuracy, and efficiency.
• Lead pick, pack, and ship fulfillment work to enable efficient guest delivery.
• Create a guest-obsessed culture and prioritize the guest experience.
• Develop and execute workload plans to meet business priorities and sales goals.
• Create scheduling plans based on business workload and guest traffic.
• Conduct regular check-ins with the team to ensure task completion.
• Manage GM backroom and sales floor areas, identify gaps through reporting, and develop resolution plans.
• Oversee Team Leaders' workload planning, including transitions, revisions, and sales plans for GM areas.
• Drive fulfillment sales by ensuring accurate and efficient order fulfillment.
• Assess competition and leverage guest insights to drive business objectives.
• Plan, manage, and follow up on organizational and operational changes.
• Anticipate and identify changes in store trends.
• Develop and coach Team Leaders to enhance team skills and expertise.
• Establish a culture of accountability through clear expectations and performance management.
• Anticipate staffing needs, develop talent plans, and recruit team members.
• Demonstrate and lead a culture of ethical conduct, safety, and compliance.
• Follow all safe and secure training and processes as a key carrier.
• Address store needs, including emergencies and regulatory visits.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree