Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery)- Kingston, MA

Target•Kingston, MA

3d•$64,000 - $128,000•Onsite

About The Position

The Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) role at Target focuses on leading teams to ensure a consistent and positive guest experience. This involves overseeing operations, process, and efficiency within General Merchandise (GM) and Grocery departments. The role requires expertise in inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing for GM areas. It also involves managing Food & Beverage and Food Service operations, ensuring a fresh and food-safe environment. Additionally, the role contributes to efficient guest delivery through pick, pack, and ship fulfillment. Target emphasizes meaningful experiences for team members, offering opportunities for skill development and career growth. This position provides knowledge of guest service fundamentals, retail business operations, and experience in managing teams to achieve sales goals, understanding competition, and talent management.

Requirements

4 year degree or equivalent experience
Strong interest and knowledge of the Food & Beverage business
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations
Climb up and down ladders
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
Knowledge of retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Knowledge of the competition; leveraging insights to drive business objectives
Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

Drive total store sales, understanding the impact of departments and team on total store profitability.
Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas.
Manage a team of experts in operations, accuracy, and efficiency.
Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work.
Develop strategy and utilize workload planning tools to complete scheduled workload, ensuring guest readiness.
Conduct regular check-ins with the team to ensure task and workload completion.
Manage all GM backroom and sales floor areas, review reporting to identify gaps, and develop resolution plans.
Oversee GM Team Leaders' workload planning, including transitions, revisions, and sales plans for all GM areas.
Drive fulfillment sales by leading the Fulfillment team to fulfill orders accurately and efficiently, meeting guest promise times.
Drive a culture centered in food safety, training, validating, and coaching the team on food safety standards and cleaning routines.
Lead an efficient operation to fund the sales culture.
Oversee Food & Beverage Team Leader’s workload planning, including transitions, revisions, sales plans, sampling, and promotions.
Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals.
Assess the competition, leverage guest insights and feedback to drive the business, and be the destination of choice for guests.
Work a schedule that aligns with guest and business needs, including early morning, evening, overnight shifts, and weekends.
Manage a consistent guest experience by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal guest disruption.
Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food, and review GM/Food reporting to identify gaps and develop resolution plans.
Plan, lead, and follow up on organizational and operational change.
Anticipate and identify changes in unique store trends.
Develop and coach the team to elevate their skills and expertise.
Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit both long and short term.
Provide service and a shopping experience that meets the needs of the guest.
Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable.
As a key carrier, follow all safe and secure training and processes.
Address store needs (emergency, regulatory visits, etc.).
Perform all other duties based on business needs.