About The Position
The Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) role at Target focuses on leading teams to ensure a consistent and positive guest experience. This involves managing various operational processes for General Merchandise (GM) and Food & Beverage departments, including product presentation, inventory accuracy, pricing, and fulfillment. The role emphasizes developing team members, driving sales, maintaining food safety standards, and understanding market trends and competition. It offers opportunities for skill development in guest service, retail business fundamentals, and team leadership.
Requirements
- 4 year degree or equivalent experience
- Strong interest and knowledge of the Food & Beverage business
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Accurately handle cash register operations
- Climb up and down ladders
Nice To Haves
- Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.
- The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store.
- This team leads Food & Beverage and Food Service, providing a fresh and food safe experience.
- Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
- Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
- Knowledge of retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
- Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
- Knowledge of the competition; leveraging insights to drive business objectives
- Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
- Skills in recruiting, selecting and talent management of hourly team members and leaders
Responsibilities
- Drive total store sales and understand the impact of departments and team on profitability.
- Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing for all GM areas.
- Manage a team of experts in operations, accuracy, and efficiency.
- Lead pick, pack, and ship fulfillment work to ensure efficient delivery to guests.
- Develop strategies and utilize workload planning tools to complete scheduled tasks and ensure guest readiness.
- Conduct regular check-ins with the team to ensure task completion.
- Manage all GM backroom and sales floor areas, review reporting, identify gaps, and develop resolution plans.
- Oversee GM Team Leaders' workload planning, including transitions, revisions, and sales plans.
- Drive fulfillment sales by leading the Fulfillment team to fulfill orders accurately and efficiently.
- Drive a culture centered in food safety, training, validating, and coaching the team on proper execution.
- Lead an efficient operation to fund the sales culture.
- Oversee Food & Beverage Team Leader’s workload planning, including transitions, revisions, sales plans, sampling, and promotions.
- Create a guest-obsessed culture that prioritizes guest experience and meets store sales goals.
- Assess the competition and leverage guest insights and feedback to drive the business.
- Work a schedule that aligns with guest and business needs, including early mornings, evenings, overnights, and weekends.
- Ensure product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal guest disruption.
- Assess GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards, and review GM/Food reporting to identify gaps and develop plans.
- Plan, lead, and follow up on organizational and operational changes.
- Anticipate and identify changes in unique store trends.
- Develop and coach the team to elevate their skills and expertise.
- Establish a culture of accountability through clear expectations and performance management.
- Actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit.
- Provide service and a shopping experience that meets guest needs.
- Demonstrate a culture of ethical conduct, safety, and compliance, and hold others accountable.
- Follow all safe and secure training and processes as a key carrier.
- Address store needs, including emergencies and regulatory visits.
Benefits
- Comprehensive health benefits and programs (medical, vision, dental, life insurance)
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
