Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) - Charlotte, NC

Target • Charlotte, NC

2d • Onsite

About The Position

The Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) role at Target focuses on leading teams to ensure a consistent and positive guest experience. This involves overseeing operations, process, and efficiency within General Merchandise (GM) and Food & Beverage departments. The role requires expertise in inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing. Additionally, it involves managing Food & Beverage and Food Service operations, ensuring freshness and food safety. The position also owns pick, pack, and ship fulfillment work to enable efficient delivery to guests. Target emphasizes meaningful experiences for team members to build skills for a career, and this role offers knowledge in guest service fundamentals, retail business, department workload planning, competitive analysis, and team management.

Requirements

• 4 year degree or equivalent experience
• Strong interest and knowledge of the Food & Beverage business
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders

Nice To Haves

• Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.
• The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store.
• This team leads Food & Beverage and Food Service, providing a fresh and food safe experience.
• Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
• Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
• Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Knowledge of the competition; leveraging insights to drive business objectives
• Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
• Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

• Drive total store sales, understanding the role in sales growth and departmental impact on profitability.
• Manage Food & Beverage, food services (if applicable), inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing for all GM areas.
• Manage a team of experts in operations, accuracy, and efficiency.
• Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work (if applicable).
• Develop strategy and utilize workload planning tools to complete scheduled workload, ensuring guest readiness.
• Conduct regular check-ins with the team to ensure task and workload completion.
• Manage all GM backroom and sales floor areas, review reporting to identify gaps, and develop resolution plans.
• Oversee GM Team Leaders' workload planning, including transitions, revisions, and sales plans for all GM areas.
• Drive fulfillment sales by leading the Fulfillment team to fulfill orders accurately and efficiently, meeting guest promise times.
• Drive a culture centered in food safety, training, validating, and coaching the team on proper execution of food safety standards and cleaning routines.
• Lead an efficient operation to fund the sales culture.
• Oversee Food & Beverage Team Leader’s workload planning, including transitions, revisions, sales plans, sampling, and promotions.
• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals.
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice.
• Work a schedule that aligns to guest and business needs (early morning, evening, overnight shifts, and weekends).
• Manage a consistent experience for guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption.
• Assess GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food, and review GM/Food reporting to identify gaps and develop resolution plans.
• Plan, lead, and follow up on organizational and operational change.
• Anticipate and identify changes in unique store trends.
• Develop and coach the team to elevate their skills and expertise.
• Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit (long and short term).
• Provide service and a shopping experience that meets the needs of the guest.
• Always demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable.
• As a key carrier, follow all safe and secure training and processes.
• Address store needs (emergency, regulatory visits, etc.).
• Perform other duties based on business needs.

Benefits

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree