About The Position

The Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) role at Target focuses on leading operations, process, and efficiency to ensure a consistent guest experience. This involves managing product presentation, stock levels, pricing, and signage across General Merchandise (GM) areas, as well as overseeing Food & Beverage and Food Service operations with a focus on freshness and food safety. The role also includes managing fulfillment work for efficient guest delivery. Target emphasizes meaningful experiences for team members to build skills for career development. This position offers knowledge in guest service fundamentals, retail business operations (including sales trends, inventory management, guest shopping patterns, pricing, and promotions), workload planning, and team management to achieve sales goals. It also involves understanding the competition, developing strategies, and managing hourly team members and leaders.

Requirements

  • 4 year degree or equivalent experience
  • Strong interest and knowledge of the Food & Beverage business
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Comfortable dealing with ambiguity
  • Ability to manage conflict, lead, and hold others accountable
  • Ability to relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Ability to learn and adapt to current technology needs
  • Ability to manage workload and prioritize tasks independently
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
  • Accurately handle cash register operations
  • Climb up and down ladders
  • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Responsibilities

  • Drive total store sales and understand the impact of departments and team on total store profitability.
  • Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing for all GM areas.
  • Manage a team of experts in operations, accuracy, and efficiency.
  • Lead pick, pack, and ship fulfillment work for efficient guest delivery.
  • Develop strategies and utilize workload planning tools to complete scheduled workload, ensuring guest readiness.
  • Conduct regular check-ins with the team to ensure task and workload completion.
  • Manage all GM backroom and sales floor areas, review reporting to identify gaps, and develop resolution plans.
  • Oversee GM Team Leaders' workload planning, including transitions, revisions, and sales plans for all GM areas.
  • Drive fulfillment sales by leading the Fulfillment team to fulfill orders accurately and efficiently, meeting guest promise times.
  • Drive a culture centered in food safety, training, validating, and coaching the team on proper execution of food safety standards and cleaning routines.
  • Lead an efficient operation to fund the sales culture.
  • Oversee Food & Beverage Team Leader’s workload planning, including transitions, revisions, sales plans, sampling, and promotions.
  • Create a guest-obsessed culture that prioritizes the guest experience and meets store sales goals.
  • Assess the competition, leverage guest insights and feedback to drive the business, and be the destination of choice for guests.
  • Work a schedule that aligns with guest and business needs, including early morning, evening, overnight shifts, and weekends.
  • Manage a consistent guest experience by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal guest disruption.
  • Assess GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food, and review GM/Food reporting to identify gaps and develop resolution plans.
  • Plan, lead, and follow up on organizational and operational change.
  • Anticipate and identify changes in unique store trends.
  • Develop and coach the team to elevate their skills and expertise.
  • Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit for both long and short term.
  • Provide service and a shopping experience that meets the needs of the guest.
  • Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable.
  • As a key carrier, follow all safe and secure training and processes.
  • Address store needs, such as emergencies or regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Comprehensive health benefits and programs (medical, vision, dental, life insurance)
  • 401(k)
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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