Executive Surgical Conversion Support Specialist

MedtronicRochester, NY
$135,000 - $135,000Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. The Executive Surgical Conversion Specialist (SCS) is a high-impact, field-based clinical leader and logistical strategist. You will be the primary architect of the "Product Conversion Process," managing the physical and clinical transition of hospital suture and wound closure inventory from competitors to Medtronic. This role is the critical bridge between a signed contract and long-term clinical adoption, ensuring that Medtronic technology becomes the standard of care in the Operating Room.

Requirements

  • Minimum Requirements Bachelor’s degree
  • Minimum of 2+ years of medical device sales experience
  • Field-based role that requires 50% travel within the territory
  • Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

  • 2+ years of sales or clinical experience in a hospital environment.
  • Demonstrated success in previous roles with a high level of sales performance and persuasion skills.
  • Understanding of hospital vendor/distributor workflows and supply chain management.
  • Ability to develop and deliver complex business reviews to C-Suite and Value Analysis stakeholders.
  • Proven ability to multi-task in high-pressure environments and work independently or as a team lead.

Responsibilities

  • Provide expert technical guidance to surgeons and OR staff during live procedures, ensuring seamless adoption of Medtronic’s wound closure portfolio.
  • Act as the national SME for high-value technologies, including V-Loc™ Barbed Sutures, Conventional Suture and specialty conversion portfolios.
  • Lead comprehensive training for OR nurses, Surgical Technicians, and Residents on product codes, needle anatomy, and material science.
  • Mentor and Coach SCS representatives to refine sales techniques and clinical delivery.
  • Facilitate the integration of new hires, ensuring mastery of clinical protocols and the Medtronic OnTrack sales process.
  • Partner with the US Wound Closure Business Leader to identify talent gaps and execute professional development plans.
  • Help train and educate local Surgical Account Managers on wound closure clinical / process adoption.
  • Orchestrate the physical removal of competitive inventory and the streamlined organization of Medtronic stock within OR cores and specialty carts.
  • Audit hospital usage to identify exact "product equivalents," mitigating clinical disruption during the transition.
  • Partner with local Surgical Account Managers (SAM) to ensure conversions hit volume targets and remain on schedule.
  • Serve as the "Lead Rep" in high-priority facilities or complex accounts requiring executive-level oversight.
  • Present clinical data and success metrics to hospital leadership to validate the financial and clinical move to Medtronic.
  • Provide elite-level coverage for territories in transition or vacancy to protect market share and maintain customer continuity.

Benefits

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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