Executive Steward

Pyramid Global Hospitality
$75,000 - $85,000Onsite

About The Position

The Executive Steward at OKANA Resort & Indoor Waterpark is a key operational leader responsible for overseeing all stewarding functions across a large-scale, multi-outlet food and beverage operation. This includes managing the cleanliness, sanitation, and organization of all kitchen and back-of-house areas, maintaining equipment and supply inventories, and supporting banquet and event operations across 27,000 square feet of meeting and event space. This role leads a team of stewards to ensure the culinary and food and beverage teams have everything they need to deliver a consistently exceptional guest experience. A strong eye for detail, solid leadership instincts, and a commitment to safety and sanitation standards are essential to success in this position.

Requirements

  • High school diploma required, some college or coursework in Hospitality or Culinary Management preferred.
  • 3+ years of experience in a stewarding, kitchen operations, or related hospitality role, with at least 1 year in a supervisory capacity.
  • Previous experience in a high-volume, multi-outlet or banquet environment strongly preferred.
  • Working knowledge of sanitation laws, OSHA requirements, and health department standards.
  • Strong organizational skills with the ability to manage multiple priorities across multiple outlets simultaneously.
  • Ability to lead, motivate, and develop a large team of associates.
  • Ability to read, write, and speak English fluently and communicate effectively with team members and resort leadership.
  • Have or will complete all relevant food safety and sanitation certifications.

Responsibilities

  • Oversee the cleanliness and sanitation of all kitchen, back-of-house, and dishwashing areas across all outlets and banquet spaces.
  • Ensure all stewarding operations comply with local, state, and federal sanitation and health regulations.
  • Lead, schedule, and supervise the stewarding team across all shifts and outlets.
  • Ensure all equipment, china, glassware, silverware, and smallwares are properly cleaned, stored, and ready for use.
  • Monitor and maintain adequate par levels of all kitchen supplies and smallwares.
  • Model positive leadership behaviors that inspire associates to meet and exceed standards.
  • Maintain clean, organized, and hazard-free work areas throughout all back-of-house spaces.
  • Enforce and monitor associate appearance and uniform standards.
  • Support procedures for the safe storage and handling of cleaning chemicals in compliance with OSHA and MSDS requirements.
  • Report unsafe conditions immediately.
  • Select, train, supervise, develop, discipline, and counsel associates in accordance with OKANA policies and procedures.
  • Coordinate with culinary and banquet teams to ensure all events and outlet operations are fully supported.
  • Monitor breakage and loss and implement corrective action as needed.
  • Assist in completing supply orders and maintaining accurate inventory records.
  • Perform in the capacity of any position supervised as needed.
  • Complete other duties as assigned by the Food and Beverage Director.
  • Assist in conducting associate performance appraisals.
  • Attend and assist in conducting departmental meetings.
  • Support managers in reducing associate attrition.
  • Assist in developing short and long-term operational plans for the stewarding department.
  • Participate in the development of the annual department budget.
  • Coordinate equipment repairs and preventive maintenance with the engineering team.
  • Assist in implementing associate incentive and recognition programs.
  • Annually evaluate chemical and supply vendors for quality and competitive pricing.

Benefits

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
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