Executive Steward - The Langham, Boston

Langham Hospitality Group•United States,

6d•$78,000 - $88,000

About The Position

The Executive Steward leads the stewarding team at The Langham, Boston, supporting guest experience and department performance through cleaning and sanitizing tableware, cookware, glassware, and kitchen areas in accordance with Langham Hospitality Group’s culture and values. The role oversees stewarding operations and provides sanitation and asset-supply support to food and beverage departments. The position includes overseeing the cleaning, inventory, and storage of china, glassware, and silverware; maintaining hotel and Massachusetts Health Department sanitation standards; handling daily operational and administrative decisions; controlling costs through purchasing and breakage tracking; hiring, scheduling, training, and coaching staff; and developing stewarding procedures. The role also participates in safety efforts and food-and-beverage buffet development, communicates with departments and managers, and assists the team with maintenance and cleanliness as needed. Work is divided approximately 80% staff engagement and production, 10% administrative work, and 10% quality assurance.

Requirements

At least 3 years of experience in a 4- or 5-star hotel or independent restaurant, including a kitchen or stewarding management role.
Experience operating dish machines, including operating procedures, setup, and maintenance.
Knowledge of BEO distribution and updates.
Knowledge of MSDS and proper filing of information.
Working knowledge of cleaning chemicals and agents and the ability to understand associated MSDS sheets and procedures.
Knowledge of food safety requirements and ability to ensure compliance with local and national requirements.
ServSafe certification.
Ability to stand, sit, grasp, lift and carry up to 50 pounds, walk, kneel, squat, bend, push, and pull.
Availability to work a flexible schedule.
Ability to assist in controlling daily operational needs.
Legally authorized to work in the United States.

Responsibilities

Oversee cleaning, inventories, and storage of china, glassware, and silverware assets.
Maintain sanitation standards for food and beverage production areas, equipment, small wares, china, glassware, and silver in accordance with Langham Hotel and Massachusetts Health Department requirements.
Make decisions on daily operations, administration, and operational matters involving sanitation and asset-supply support for food and beverage departments.
Assist in controlling costs through effective purchasing of china, glassware, silver, and props, and detailed logging of breakage.
Interview, hire, and schedule stewarding staff while staying within budgeted cost guidelines.
Oversee safety and sanitation guidelines and procedures, and participate in the safety committee.
Lead training on stewarding procedures and motivate and coach the team.
Participate in creative development of food and beverage buffet setups and displays.
Communicate with departments and managers about food service-related issues.
Assist the Stewarding team as needed to maintain equipment and china cleanliness.
Develop procedures for stewarding service functions, including sanitation, storage, recycling, setups, par-level inventory, and asset purchasing.
Monitor FIFO inventory and visually inspect food preparation and delivery activities and overall cleanliness to help ensure food safety.