Acts as receptionist in the office of the Chief Executive Officer and the Vice President of Long Term Care Services, answering telephone calls and receiving visitors. Determines the nature of business and either supplies information, answers questions of a routine nature, or refer caller or visitor as appropriate. Acts on own initiative or from brief verbal instructions in preparing replies to correspondence such as letters, memoranda, emails, etc., ensuring correct business format, grammar, spelling, and punctuation, etc. Receives incoming mail and correspondence for the Chief Executive Officer and Vice President of Long Term Care Services. Handles all outgoing mail as required. Supervises the front desk receptionist and evening receptionists including all training, day-to-day work assignments/flow, interviewing and recommending of hiring/terminating, maintaining schedule and time cards, and handling of any problems that arise on a daily basis. Required to act as receptionist at reception desk when necessary. Responsible for all aspects of the gift shop, including inventory, pricing and ordering as necessary. Takes and types minutes at Leadership and Resident Council meetings then distributes to necessary staff. Sends notices for monthly Board of Directors’ and Finance Committee meetings, including Health Care Center, Old Home, Gan Kavod, Child Care Center, Cedarbrook, and the Sitrin Foundation. Types monthly minutes and distributes to members. Collaborates with the IT Department to arrange “Team” meetings and communicates that information to the Board members. Types in draft form and final format, all policies and procedures and job descriptions for all disciplines. Responsible for all policies and procedures including typing, copying, and ensuring they are put on the facility’s Intranet. Types correspondence and material of other departments when available and necessary. Keeps monthly calendar for Chief Executive Officer and the Vice President of Long Term Care Services and schedules appointments as necessary. Orders and secures office supplies as needed for the Executive Office. Coordinates all departments’ submission of Department of Health survey information within the required time limits and ensures completeness and accuracy of it. Keeps Department of Health survey paperwork for the Vice President of Long Term Care Services up-to-date throughout the year. Responsible for the coordination of preparing and printing meal tickets for the dietary department. In the absence of the HIM Director, processes the daily census and responds to any Medicare appeal notifications. Responsible for maintaining all files in the office of the Chief Executive Officer and the Vice President of Long Term Care Services. Responsible for the scheduling of the board rooms on Microsoft Outlook. Places Optum supply orders for residents each quarter. Responsible to assist with Employee Appreciation Days and the Employee Recognition Week including but not limited to: ordering and coordinating any food from outside vendors/resources, sending out letters/notices/emails, and coordinating and ordering apparel gifts for employees. Responsible for reviewing, adjusting, and approving timecards for all payroll aspects for administration staff under the Vice President of Long Term Care Services. Supervises company credit cards, card information, as well as a copy of purchase orders of items bought with the facility credit card. Ensures pre-approval and credit cards are secured for staff member use. Performs duties according to the highest ethical and moral standards and in adherence with the facility’s corporate compliance plan and all applicable governing laws. Adheres to the facility’s confidentiality statement in accessing and safeguarding protected health information (PHI) of residents and employees, as necessary to perform job duties. Performs any other duties assigned by the Chief Executive Officer and/or Vice President of Long Term Care Services.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree