About The Position

The Senior Team Leader Emergency Response Agent (ERT) supports protective security operations in dynamic, multifaceted, and fast-paced corporate environments. The role focuses on the safety and security of protectees and corporate employees, site security systems and procedures, emergency readiness, and coordination with internal and external security partners. Military, law enforcement, or security experience is welcome but not required; the job description emphasizes integrity, dedication, willingness to learn, hard work, and performance. The position may involve irregular or extended hours, including nights, weekends, and holidays, as well as travel as required. Team members must maintain physical readiness to respond to an attack or hazard and participate in random drug screenings. A physical readiness test must be completed before an offer of employment, and candidates must pass a pre-employment background investigation.

Requirements

  • Possess a Bachelor's degree and/or equivalent applicable work experience.
  • Possess a valid and current driver license.
  • Possess a valid U.S. Passport.
  • Possess Basic Life Safety (BLS) certification.
  • Possess a New York State unarmed security guard card.
  • Be able to obtain a New York State armed guard card and NYC CCW and/or LEOSA license.
  • Pass a pre-employment background investigation.
  • Participate in random drug screenings.
  • Complete a physical readiness test prior to an offer of employment.
  • Be able to work irregular or extended hours, including nights, weekends, and holidays.
  • Be able to travel as required.

Nice To Haves

  • Prior ERT, military, law enforcement, or executive protection experience involving physical security, emergency response, surveillance detection, or secure transportation.
  • Prior training in incident response, emergency medicine, or related areas.
  • Professional and friendly communication skills, a positive attitude, and commitment to excellence; prior customer service or hospitality experience is relevant.
  • Experience with access control systems software, Google Suite, Slack, or similar tools.
  • NYC CCW and/or LEOSA with a New York State armed guard card.

Responsibilities

  • Ensure the overall safety and security of protectees and corporate employees.
  • Monitor security systems and technology tools at various properties, including alarms and cameras.
  • Update site-specific Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs).
  • Manage site-specific health and safety programs.
  • Provide access control for visitors, employees, and vendors.
  • Build relationships and communicate effectively with key staff and employee stakeholders.
  • Maintain discretion and confidentiality.
  • Partner with intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to identify and mitigate threats.
  • Detect and report suspicious activity and security vulnerabilities.
  • Complete assigned special projects as required.
  • Travel as required.
  • Maintain physical readiness to respond to an attack or hazard.

Benefits

  • Medical, dental, vision, and life insurance
  • Competitive 401(k)
  • Employee Assistance Program (EAP)
  • Paid time off
  • Professional development assistance
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