Executive Protection Agent Senior Team Leader

Crisis24•New York, NY

10d•$135,000 - $145,000

About The Position

The Senior Team Leader Emergency Response Agent (ERT) supports protective security operations in dynamic, multifaceted, and fast-paced corporate environments. The role is responsible for the safety and security of protectees and corporate employees, monitoring security systems and technology, maintaining site-specific emergency and operating plans, and managing site health and safety programs. The position also involves access control, threat and vulnerability reporting, relationship-building with stakeholders, coordination with security and law-enforcement partners, special projects, and travel as required. Irregular or extended hours, including nights, weekends, and holidays, may be required. The successful candidate values integrity, dedication, and excellence, learns quickly, works hard, communicates honestly, and performs reliably. Military, law enforcement, or security experience is welcomed but is not required. Candidates must complete random drug screenings, pass a pre-employment background investigation, and complete a physical readiness test before an offer of employment. Team members must maintain physical readiness to respond to an attack or hazard. Employees are expected to protect Crisis24 and stakeholder data and systems by following policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24 is an equal-opportunity employer committed to a diverse workplace.

Requirements

Possess a Bachelor's degree and/or equivalent applicable work experience.
Possess a valid and current driver's license.
Possess a valid U.S. passport.
Possess Basic Life Safety (BLS) certification.
Possess a New York State unarmed security guard card.
Be able to obtain a New York State armed guard card and NYC CCW and/or LEOSA license.
Complete random drug screenings.
Complete a physical readiness test before an offer of employment and maintain physical readiness to respond to an attack or hazard.
Pass a pre-employment background investigation.
Be able to work irregular or extended hours, including nights, weekends, and holidays.
Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Nice To Haves

Prior ERT, military, law enforcement, or executive protection experience providing physical security, emergency response, surveillance detection, or secure transportation.
Prior training in incident response, emergency medicine, or related areas.
Professional and friendly communication style, positive attitude, and commitment to excellence; customer service or hospitality experience is relevant.
Experience with access control systems software, Google Suite, and Slack.
NYC CCW and/or LEOSA with a New York State armed guard card.

Responsibilities

Ensure the overall safety and security of protectees and corporate employees.
Monitor security systems and technology tools at various properties, including alarms and cameras.
Update site-specific Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs).
Manage site-specific health and safety programs.
Control access for visitors, employees, and vendors.
Build relationships and communicate effectively with key staff and employee stakeholders.
Maintain discretion and confidentiality.
Partner with intelligence and investigations teams, global security operations center assets, private security firms, and local law enforcement to identify and mitigate threats proactively.
Detect and report suspicious activity and security vulnerabilities.
Complete assigned special projects as required.
Travel as required.
Protect Crisis24 and stakeholder data and systems by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying improvement opportunities.