Sell Disaster Restoration

Kustom US Inc•Auburn, WA

6d•$100,000 - $125,000•Hybrid

About The Position

At Kustom, we bring order to chaos after disaster strikes - restoring property, stability, and peace of mind for businesses and families across the country. As an Executive Project Director, you tackle complex disaster restoration projects for our clients, driving operational execution, customer trust, and strong financial outcomes across commercial mitigation, contents, reconstruction, and environmental projects. As an Executive Project Director (EPD) at Kustom, you oversee the planning, execution, and successful financial outcome of mitigation, contents, reconstruction, and environmental projects within your division. You are responsible for the overall direction, coordination, and completion of assigned projects, ensuring alignment with company strategy, operating standards, and customer expectations. With your operational knowledge and consultative sales skills, you also develop their own local book of business, securing new projects through networking and relationship-building activities.

Requirements

5+ years of commercial mitigation and/or reconstruction project management experience
Proven success managing mitigation, contents, reconstruction, and environmental projects
Strong project planning and execution skills, including managing schedules, budgets, and multiple projects simultaneously
Experience with insurance restoration repairs, estimating, and subcontractor management
Strong problem-solving and decision-making skills with the ability to stay calm and effective under pressure
Ability to manage emotional customer situations with professionalism, urgency, and care
Reliable, organized, and outcomes-driven, with the ability to prioritize and follow through
Strong networking and business development skills, with a local book of business and ability to expand book through end users and referral sources
Clear communicator who builds trust with clients, partners, and internal teams
Must be able to pass pre-employment drug screening and background check.

Nice To Haves

Bachelor’s Degree in Construction Management or equivalent preferred
Advanced Xactimate Certification (Level 3) preferred or equivalent combination of education and industry experience

Responsibilities

Partnering with a team of Superintendents or Lead Technicians to ensure the successful delivery of mitigation, contents, reconstruction, and environmental projects
Developing and maintaining comprehensive project schedules, estimates, budgets, and work plans
Estimate, bid, and monitor the progress of water, fire, smoke, and other projects of all types and sizes
Managing project resources, including personnel, equipment, and materials, to ensure efficient utilization
Overseeing quality control processes and ensuring compliance with project specifications, carrier requirements, and industry standards
Managing project documentation to ensure completeness, accuracy, and audit readiness
Traveling as needed to inspect sites, lead meetings, and support project delivery and customer communications
Collaborating with clients, stakeholders, and project team members to ensure successful project delivery
Providing regular progress updates to Division Leadership and key stakeholders
Developing and maintaining relationships with key clients and partners to ensure customer satisfaction and secure future business
Identifying, assessing, and managing project risks and issues, developing contingency plans as needed
Fostering a culture of safety, ensuring compliance with all safety regulations, protocols, and job site expectations
Develop their own local book of business, securing new projects through networking and relationship-building activities.