Executive & Personal Assistant

Scaling.com

22h•$80,000 - $80,000•Remote

About The Position

At the heart of this role is Scaling.com’s mission—and the work of Co-Founder Dr. Benjamin Hardy. Scaling.com exists to help ambitious entrepreneurs achieve transformational growth—often 10x or more—by simplifying complexity, elevating leadership, and installing proven frameworks that drive exponential results. Through world-class advisory and execution, we support founders in focusing on what truly matters so they can build scalable, sustainable businesses. Dr. Benjamin Hardy is a renowned organizational psychologist, bestselling author, speaker, and strategic advisor to entrepreneurs and executive teams. He is the architect of Scaling.com’s core methodology and the creator of the psychological frameworks our clients use to radically improve decision-making, performance, and business outcomes. His work bridges psychology, business strategy, and behavioral science, helping leaders move from incremental progress to exponential growth. As Scaling.com continues to expand its global impact—supporting thousands of clients and reaching millions through books, programs, and thought leadership—Dr. Hardy is focused on developing the next generation of content, research, and intellectual property. This includes writing future books, expanding the Science of Scaling into broader business and academic communities, and delivering high-level advisory work with founders and leadership teams. The Personal Assistant role exists to support Dr. Hardy across both professional and personal priorities, enabling him to operate at the highest level of focus, creativity, and impact. This includes thoughtfully filtering incoming requests, prioritizing high-impact initiatives, and actively creating momentum around the continued growth of The Science of Scaling and future publications. This is a full-time, high-trust position designed to remove friction from Dr. Hardy’s day-to-day life so he can continue advancing Scaling.com’s mission and thought leadership at scale. You will support this work across three primary areas: Executive Organization & Optimization Ensure Dr. Benjamin Hardy’s schedule, communications, and priorities are intentionally managed and optimized. This includes maintaining a highly curated calendar, coordinating meetings, and managing key relationships so Dr. Hardy can remain focused on his highest-impact work—primarily writing books, promoting those books through strategic marketing efforts such as podcasts and keynotes, and cultivating meaningful connections that advance Scaling.com’s presence in both business and academic communities. Operational & Administrative Support Manage a wide range of personal and professional logistics, including but not limited to email management, travel coordination, speaking inquiries, tax-related coordination, recordkeeping, password management, payment processing, project tracking, and progress reporting. This role requires exceptional organization, discretion, and follow-through to ensure seamless day-to-day operations. Project Management & Strategic Execution Be proactive and project management oriented to support book launches, keynote and podcast placements, and strategic partnerships. In short, this role provides comprehensive personal and professional support to Dr. Hardy while also driving forward high-priority projects. The ideal candidate is highly accountable, proactive, and transparent in reporting progress, and deeply motivated by contributing to the larger impact of Scaling.com.

Requirements

Proven experience as an Executive Assistant, Personal Assistant, or in a similar high-trust support role
Exceptional discretion, integrity, professionalism, and accountability, with a strong commitment to transparency and follow-through
Outstanding organizational and time-management skills with the ability to manage multiple priorities simultaneously
Strong written and verbal communication skills, with the confidence to engage professionally with senior business leaders, partners, and academic stakeholders
Ability to handle sensitive and confidential information with care and sound judgment
Proactive, resourceful, and highly detail-oriented
Comfortable working independently, making judgment calls, and taking ownership of outcomes
Able to receive feedback openly and navigate high-pressure or challenging situations with composure and clarity

Nice To Haves

Experience supporting C-suite or founder-level executives
Proficiency with modern productivity tools (Google Workspace, Slack, Monday.com, Zoom, Canva, etc.), with the ability to quickly adopt new technologies
Experience with travel coordination and event planning
Comfort balancing both professional and personal priorities in a fast-moving environment
Flexibility with hours and availability as business needs require

Responsibilities

Provide high-level support to Dr. Benjamin Hardy by managing complex calendars, scheduling, and logistics across multiple time zones.
Coordinate meetings, travel arrangements, and detailed itineraries while serving as the primary gatekeeper for communications, including email, phone, and messaging platforms.
Proactively track action items and priorities to ensure timely execution between Dr. Hardy and internal teams, partners, vendors, and external stakeholders.
Maintain a highly curated schedule that protects focus and ensures alignment with strategic priorities.
Manage personal calendar items, appointments, and multiple inboxes with precision and discretion.
Coordinate personal travel, events, and household-related logistics, and handle sensitive personal matters—including financial coordination—with the highest level of confidentiality.
Support personal projects as requested through research, organization, and execution, ensuring continuity across both professional and personal responsibilities.
Maintain organized digital filing systems, expense tracking, reimbursements, and basic bookkeeping processes.
Draft correspondence, presentations, and documents as needed.
Support special projects and initiatives from concept through completion, partnering cross-functionally to ensure timely delivery.
Continuously evaluate and improve systems, workflows, and operational processes to increase efficiency and effectiveness.