Executive Operations

Snowflake•Menlo Park, CA

About The Position

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake is looking for an experienced, strategic self-starter to join our Executive Operations team in the Product organization. In this role you’ll be partnering closely with senior leadership to strategize, operationalize and execute all administrative functions. You’ll be a key piece of the leadership team, using your expertise in a fast pace and growing environment to create structure out of chaos and help executives effectively scale the business. You’ll initiate, own and implement systems and processes that increase efficiency as well as small to large scale projects. You have strong interpersonal skills and leverage business relationships to get things done efficiently and cross functionally. You also have communication skills needed to interact with a variety of people and job functions including customers, partners and vendors as well as internal communications that regularly reach a growing org of 1000+, keeping the org both streamlined and organized.

Requirements

Bachelor’s degree and 7+ years of relevant work experience-- direct executive support, program / project management, chief of staff experience.
Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks in an extremely fast-paced environment with a large volume of requests.
Experience identifying gaps and then initiating, implementing systems, processes, or programs that address them.
Extreme attention to detail, organized and responsive.
Very strong interpersonal skills.
Experience managing high volume complex calendars and managing international travel.
Very strong verbal and written communication skills.
IT savvy
Experience working in an externally facing environment; interacting with customers, partners, investors and C-suite executives.
Ability to partner cross functionally with all levels of management, employees, and vendors.
Embrace and spread the Snowflake culture which revolves around our values.

Nice To Haves

Prior experience as a strategic business partner, with interest in continuing that type of partnership
Experience working across highly cross-functional teams, including Sales, PR, and Finance
Experience working with external stakeholders, including customers and partners
Ability to manage high volume and competing priorities
Experience owning operational work and project management, including business rhythms, review programs, budget/seating/headcount tracking, and process improvement
Lead admin experience, including mentoring, dotted-line leadership, and contributing to the broader admin team

Responsibilities

Perform an extensive array of core administrative tasks:
Effectively manage and maintain complex calendars for Product Leadership, effectively prioritizing high-volume of asks from multiple stakeholders.
Manage team budget, travel and expenses; process all expenses and reimbursements; manage invoices and Purchase Orders.
Create, organize and maintain team mailing lists, folders, drives so that information is an easily-accessible and well-organized resource.
Build efficiency and effective responsiveness into existing operations, and help define new operational strategies, such as streamlining new hire onboarding or establishing a review process. Present plans at executive team meetings and org-wide All Hands.
Strategically manage customer meetings, conferences, and press events ensuring that executives are briefed and prepared. Comfortable putting together talking points, taking notes and partnering with press, analysts, and sales teams.
Manage complex international travel and strategic event coordination considering company priorities, cross functional partnership, global presentation schedule, and onsite logistics.
Clearly communicate with your team, org and company through transparent and clear comms that keep teams both informed and aligned, such as note taking in a staff meeting, tracking action items, weekly newsletters, org-wide comms and All Hands.
Build agendas for meetings, onsites, and All Hands and own them from end to end.
Serve as a lead for, and manager of programs and projects such as headcount management, space management, budget tracking.
Act as a team lead for the admin team, providing guidance and mentorship, and building and clarifying admin team processes and best practices.