Executive Operations Associate

Valence • New York, NY

5d • Hybrid

About The Position

In this role you'll be at the forefront of driving high-priority initiatives for our leaders. Structured as a mission-based role, you'll be housed with one team and one leader at a time, giving you the depth to learn how the business runs while you identify new opportunities, diagnose problems, and unblock key objectives to help the company scale. This is not an entry-level role, it's built for experienced professionals, ex-consultants and startup operators alike, who want to accelerate their careers by embedding across a fast-moving, AI-first company rather than staying in one lane. You'll sit somewhere across our commercial spectrum, from pre-sales to post-sales, depending on where the business needs you most and where your career experience lies. Responsibilities span client-facing work like strategic storytelling and direct customer support, internal process design, client execution work like standing up pilot programs and managing early deployments, work at the frontier of applied AI to diagnose problems and surface new opportunities, and company-building initiatives tied to board activities, metrics, and quarterly planning. Each tour builds toward the next, giving you a rotating, high-leverage view of the business few roles at this stage can offer.

Requirements

• 3+ years of professional experience in consulting and/or fast-paced B2B startup.
• Ability to diagnose a variety of problems, break them down, and solution in an impactful way.
• High velocity execution skills to keep many work streams on track; natural attention to the small detail.
• Outstanding verbal and written communication skills, including the ability to adjust styles to the internal and external audiences.
• Comfort with data manipulation and visualization to communication key insights in a value-added way.
• Self-motivated, adaptable, and resilient. Highly motivated and self-driven, with a strong desire to exceed expectations.
• Willingness to embrace challenges, experiment and continuously learn through high-quality feedback and new workstreams.
• Clear motivations for wanting to join an early-stage team.
• Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.

Responsibilities

• Contribute to challenges of strategic importance across the organization, including Sales, Marketing, CS, Eng/Prompting, Operations and Product.
• Bring clarity to evolving environments by creating and implementing project plans that identify gaps and solutions, aiding cross-functional coordination and communication.
• Develop models and plans to identify key inputs and drive cross functional decision-making alongside the team.
• Quickly establish a foot hold, create playbooks, and find strategies to ensure we can rapidly scale the team.
• Collaborate with various teams, including Operations, Product, Design, and Engineering, to identify and remove blockers, ensuring timely product improvements.

Benefits

• Competitive salary including base + bonuses
• Comprehensive health coverage (medical, dental, vision) from day one
• Generous PTO, company-wide R&R shutdowns, and paid parental leave
• Retirement plan support for US and global employees
• Equity
• Meaningful ownership in a venture-backed company at a growth inflection point
• Financial upside that comes from scaling fast
• Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed