Executive Assistant - Operations

K&N Appliance Gallery•Houston, TX

About The Position

We're looking for a highly organized, data-savvy Executive Assistant to support leadership and serve as a key operational resource across the business. This role combines executive support with deep involvement in our systems. You'll help manage order flow, maintain and administer our ERP, coordinate complex data across platforms, and produce the reporting leadership relies on to make decisions. This role suits someone who is as comfortable in a database as in a leadership meeting. You should enjoy untangling complicated information, keeping systems clean and accurate, and turning data into clear, actionable insight.

Requirements

3–5+ years of experience in an executive assistant, operations, or business systems role
Hands-on experience with an ERP system (administration experience strongly preferred)
Advanced Excel skills (pivot tables, lookups, data manipulation); comfort with reporting tools
Experience with order management, ideally in retail, distribution, or a product-based business
Strong analytical skills and exceptional attention to detail
Clear written and verbal communication, including the ability to present data to leadership
Ability to manage multiple priorities and deadlines in a fast-paced environment
Sound judgment and discretion with confidential business information
Self-starter who takes ownership and follows through
Prophet 21 skills and experience preferred
Sales order management
Inventory management knowledge
Data analysis and reporting

Responsibilities

Build, maintain, and distribute recurring reports covering sales, orders, inventory, fulfillment, and operational performance
Prepare dashboards and executive summaries that highlight trends, risks, and opportunities
Pull ad hoc data and analysis in response to leadership requests
Ensure the accuracy and consistency of reporting across departments and systems
Develop new reports and KPIs as business needs evolve
Process and track sales orders with precision and attention to detail
Manage order and item status and ensure timely fulfillment
Coordinate with sales team and internal departments to resolve order-related issues
Maintain accurate and up-to-date order records in P21
Oversee product allocation across orders and sales reps
Monitor inventory levels and develop strategic allocation strategies
Work closely with inventory management to optimize stock distribution
Create allocation reports to support strategic decision-making
Communicate through the full set of stakeholders for all operations regarding allocations
Conduct detailed product research to support sales team inquiries
Ensure pricing and order configuration stays accurate and up to date
Participate in and lead cross-functional operational improvement initiatives
Develop process enhancement recommendations
Support strategic company projects
Assist in creating operational efficiency reports and presentations