Executive Operations Assistant

Keyport, NJ

3d•$65,000 - $85,000

About The Position

Home Surplus is a growing retail company seeking an Executive Operations Assistant to the COO. This role is designed for an individual who desires broad exposure to operations, systems, reporting, leadership, and business decision-making. The Assistant will act as a trusted extension of the COO, helping to drive accountability, track priorities, gather operational information, and improve organizational execution. The ideal candidate is highly organized, proactive, adaptable, and comfortable in a fast-paced environment with shifting priorities. Over time, this individual will develop a deep understanding of the business and become a trusted operational partner.

Requirements

Must have a 4-year bachelor's degree at minimum.
Highly organized
Proactive
Intellectually curious
Eager to learn the business deeply
Comfortable balancing strategic exposure with detailed execution work
Anticipates needs instead of waiting for direction
Learns systems and workflows quickly
Communicates professionally with leaders and frontline employees alike
Earns trust and credibility through competence, consistency, and follow-through
Adaptable in communication style and comfortable interacting with many personality types
Strong listener with good judgment and low ego
Can influence and build relationships without relying on formal authority
Comfortable “living in the details” while also understanding broader business priorities

Responsibilities

Support the COO across a broad range of operational, administrative, analytical, and organizational responsibilities.
Track action items, operational priorities, deadlines, and follow-through across multiple departments.
Pull data, generate reports, and become highly functional within the company ERP system (NetSuite).
Assist in gathering operational information needed for decision-making.
Identify problems, gaps, inconsistencies, or unresolved issues and communicate them clearly.
Build strong working relationships across stores, the distribution center, and corporate functions despite limited formal authority.
Help create structure, organization, and accountability in an evolving business environment.
Handle a mix of high-level operational exposure and detailed administrative or clerical work as needed.
Act as an extension of the COO in communications, follow-up, and day-to-day operational coordination.
Participate in store visits, operational reviews, and meetings; in some situations, eventually represent the COO independently.