Executive Office Strategic Operations Manager

PwC•Washington, DC

20h•$73,500 - $244,000

About The Position

As an Executive Office Strategic Operations Manager in PwC’s Internal Firm Services practice, you will drive strategic initiatives and projects, support leaders by managing key responsibilities and representing their perspectives in meetings, and anticipate their future needs. The role includes organizing leadership calls and meetings, overseeing research and data analysis, promoting consistent execution across sectors, and collaborating across lines of service to support knowledge sharing and the use of technology and tools for sales and delivery. As a Manager, you will motivate, develop, and inspire others to deliver quality outcomes. You will coach team members, leverage their strengths, manage performance, and identify opportunities that contribute to the firm’s success. You are expected to lead with integrity and authenticity, articulate the firm’s purpose and values, embrace technology and innovation, and take ownership of projects from planning and budgeting through execution and completion. The position requires up to 20% travel.

Requirements

At least a high school diploma or equivalent.
At least 4 years of experience.
Proficiency in AI-human collaboration and AI fluency.
Advanced analytical thinking for strategic decision-making.
Change management and change communications skills.
Ability to leverage digital tools for operational execution.
Ability to manage complex project management tasks.
Meeting coordination and strategic questioning skills.

Nice To Haves

Master of Arts or Master of Business Administration degree in Business Administration/Management, Data Processing/Analytics/Science, Economics, or Analytics.

Responsibilities

Manage strategic initiatives and projects to support leadership in achieving organizational goals.
Coordinate and organize leadership team meetings and calls to facilitate communication and decision-making.
Oversee research and data analysis to provide insights and support strategic planning.
Promote consistent execution across sectors by collaborating with various lines of service.
Use digital tools and technology to enhance operational efficiency and delivery.
Handle confidential information with discretion and professionalism.
Develop and mentor team members, leverage their strengths, and improve performance.
Address conflicts and engage in constructive conversations with stakeholders to resolve issues.
Track and report project progress to maintain alignment with strategic objectives.
Encourage innovation and embrace change to drive continuous operational improvement.
Take ownership of projects, including planning, budgeting, execution, and completion.