Executive Liaison

MassMutual • Boston, MA

3d • Hybrid

About The Position

We are seeking a highly motivated and experienced Executive Liaison to provide senior-level administrative and operational support across Corporate Strategy, Corporate Development, and Treasury within Corporate Finance. This role will support senior leaders and their teams through a balanced support model that enables effective executive engagement, disciplined planning, meeting readiness, and seamless coordination across all three functions. This role requires strong attention to detail, sound judgment, discretion, and the ability to manage multiple priorities in a fast-paced environment while flexibly supporting senior leadership engagements, business development activities, and cross-functional Corporate Finance meetings. Responsibilities include managing complex calendars for senior leaders, coordinating high-priority leadership meetings and forums, preparing executive-ready materials, supporting meeting readiness and follow-through, handling travel arrangements and expense reconciliation, and partnering across Corporate Finance to ensure leaders across Corporate Strategy, Corporate Development, and Treasury are organized, prepared, and aligned. The ideal candidate is highly organized, collaborative, proactive, and comfortable operating in a role that supports senior-level decision-making, confidential information, disciplined execution, and consistent engagement across multiple leadership forums. This position is based in Boston or Springfield with a hybrid schedule.

Requirements

• High school diploma (or equivalent diploma)
• 3+ years of related experience with executive administration, office manager, or administrative support role

Nice To Haves

• Associate’s degree
• 5+ years of related experience with senior executive administration, office manager, or similar roles in the financial services industry
• 2+ years of experience event planning, calendar management and meeting coordination
• Proficient working knowledge of Power Point, Excel, Concur, and other technology required to support an organization
• Strong communication skills with the ability to communicate effectively using verbal and written methods to all levels of an organization
• High level of attention to detail and time management, with a strong understanding of the importance of being responsive and proactive in a deadline-driven environment
• Collaborative approach, performs routine administrative support proactively and demonstrates openness to provide assistance as urgent situations or ad-hoc needs arise
• Team Player/Relationship Building: Collaborative with strong interpersonal skills; able to relate to and build strong relationships with diverse internal and external audiences; leverages the ability to deliver effectively
• Innovation: Continually looks within and beyond their job, anticipating business needs and opportunities
• Expertise with communication tools, like Zoom and Teams
• Experience supporting executive leadership routines, strategic planning discussions, confidential business activities, or senior stakeholder engagements across Corporate Finance or equivalent leadership forums

Responsibilities

• Own complex calendar strategy by proactively prioritizing and protecting dedicated focus time, coordinating scheduling across multiple time zones, and efficiently resolving conflicts for senior Corporate Finance leaders. Maintain a deep understanding of priorities across Corporate Strategy, Corporate Development, and Treasury to make informed scheduling decisions, including accepting/declining meetings and appropriately reprioritizing requests to support a balanced operating model.
• Coordinate recurring operating rhythms, including staff meetings, leadership reviews, strategic planning sessions, Corporate Development updates, Treasury meetings, and executive decision-making forums. Support agenda planning, material preparation, action item capture, follow-up tracking, and closure in a way that appropriately balances the needs of each function.
• Assist with planning cycles, leadership engagement materials, strategic initiative updates, transaction-related coordination, Treasury routines, quarterly reviews, and other operating routines across Corporate Finance. Maintain team distribution lists, organizational materials, key documents, and process artifacts while ensuring support is allocated thoughtfully across Corporate Strategy, Corporate Development, and Treasury.
• Assistance with Office of Enterprise Resilience (OER) coordination and information and data security requirements
• Arrange domestic and international travel, manage detailed itineraries and changes, prepare and submit expense reports, and ensure compliance with company policies. Coordinate budget items, invoice processing, and vendor management as needed.
• Plan and execute executive meetings, leadership offsites, strategy sessions, business reviews, conferences, and team events, including virtual and in-person formats. Coordinate venue/logistics, vendor management, attendee communications, conference rooms, catering, meeting materials, and readiness support in partnership with executive support teams and/or the Event Planning Team.
• Identify opportunities to streamline administrative processes, meeting cadences, information sharing, and team routines. Leverage technology tools, including Microsoft 365, to improve efficiency, transparency, and follow-through.
• Handle sensitive information with discretion and professionalism, including materials related to strategic priorities, Corporate Development activities, Treasury matters, and senior leadership discussions. Partner effectively with internal stakeholders and administrative peers to support timely, accurate, and coordinated execution.

Benefits

• Competitive salaries
• Incentive and bonus opportunities
• Total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component
• Access to learning, development, and internal networks that support continuous growth and skill-building over time
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization
• Company with a strong legacy and a future-focused mindset
• Industry leading pay and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: High school or GED