Executive Housekeeper

Island Hospitality Management•Lake Mary, FL

21h

About The Position

The Executive Housekeeper oversees the organization, staff, and quality of the Housekeeping department’s operations while providing guests with quality service and maximizing room revenue. The role may require flexible scheduling availability. Responsibilities include performing basic housekeeping duties, inspecting rooms, supervising housekeeping staff, managing supplies and purchases, controlling the department budget, scheduling team members, and overseeing human resources functions. The position includes extended periods of standing, sitting, or walking and lifting or moving items weighing up to 25 pounds.

Requirements

Knowledge of budget preparation, payroll, and cost-spending controls.
Strong initiative, motivation, teamwork, and desire for achievement.
Ability to anticipate, prevent, identify, and resolve workplace problems.
Ability to work well in stressful situations.
Ability to be readily available and approachable to guests while providing excellent guest service.
Ability to stand, sit, or walk for extended periods.
Ability to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Nice To Haves

Valid driver's license.

Responsibilities

Perform basic housekeeping duties, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkouts.
Conduct daily room inspections to ensure rooms meet brand and Island Hospitality Management standards.
Supervise, monitor, and follow up on the work of Room Inspectors, Room Attendants, Housepersons, and Laundry Attendants.
Maintain an inventory of department uniforms and supplies and submit requisitions as needed.
Forecast, monitor, and control housekeeping budget components to maximize revenue and minimize expenses.
Ensure the department meets or exceeds guest service expectations.
Control department purchases while considering quality and cost.
Prepare team member schedules in accordance with budgets and business forecasts.
Manage human resources functions, including recruiting, onboarding, performance evaluations, training, and disciplinary actions.

Benefits

Medical, dental, and vision insurance.
HSA and FSA plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits for transit and parking.
Pet insurance.
PTO and payroll incentives for annual wellness exams.
Employee Assistance Program.
Wellness subscriptions providing access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team member recognition and bonuses.
Discounted tickets to theme parks, musicals, movies, and other activities through Tickets at Work.
Career growth through an in-house training program with a path personalized to desired goals.
Referral bonus program for any company location.