Executive Housekeeper | Westin Jackson

Crescent Careers • Jackson, MS

10d • Onsite

About The Position

The Westin Jackson is seeking an Executive Housekeeper to lead its Housekeeping Department. The role involves hiring and leading housekeeping staff, directing housekeeping and laundry work, and monitoring quality standards through ongoing inspections of guest rooms and hotel public areas. The Executive Housekeeper also manages department finances, budgets, inventory, staffing, and supplies to support efficient operations, guest satisfaction, and financial forecasts. The position is part of the hotel management team at The Westin Jackson, operated by Crescent Hotels & Resorts.

Requirements

• At least 2 years of prior experience in a similar hotel position.
• Excellent communication and leadership skills.
• Attention to detail and pride in providing excellent service and a high level of room cleanliness.
• Passion for the hospitality industry and delivering quality customer service.
• Availability to work a variety of shifts, including days, evenings, and weekends.

Nice To Haves

• Marriott brand experience.

Responsibilities

• Hire and lead housekeeping staff to ensure excellent guest service.
• Assign and instruct housekeeping and laundry staff on their work.
• Plan, organize, and monitor staff activities to ensure compliance with hotel quality assurance standards.
• Continuously inspect guest rooms and public spaces, including restaurants, lounges, and meeting rooms.
• Manage housekeeping and laundry finances, including budgets and inventory controls.
• Analyze data and compile reports on expenditures, wages, labor, and supplies in relation to hotel forecasts and budgets.
• Establish and maintain adequate supplies for efficient department operations.
• Distribute and delegate workload to maximize production and guest satisfaction while minimizing labor expenses.
• Monitor house count and adjust staffing as needed.

Benefits

• Highly competitive wages.
• Benefit plan for eligible associates and their family members.
• 401(k) matching program for eligible associates.
• Discounts at Crescent-managed properties in North America for associates and family members.
• Hotel room discounts at Marriott brand properties worldwide.
• Free meals in the associate cafeteria.
• Health and wellness programs.
• Learning and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed