Executive Houskeeper

Stonebridge Hospitality Management•Denver, CO

19d•$70,000 - $80,000

About The Position

The Executive Housekeeper manages all aspects of the hotel’s housekeeping department, ensuring high standards of cleanliness, guest satisfaction, and operational efficiency. The role oversees staffing, scheduling, training, and inventory management and collaborates with the General Manager to maintain service standards, control costs, and implement departmental programs. The position also manages laundry operations and coordinates with maintenance and the front desk to support hotel operations. This is a full-time position in Denver, Colorado, reporting to the General Manager and supervising the Housekeeping Department. The schedule is flexible and may include evenings, weekends, and holidays based on business needs. The stated annual pay range is $70,000–$80,000. Stonebridge offers medical, dental, and vision coverage, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Requirements

At least 5 years of supervisory experience in housekeeping, preferably in a hotel environment.
Proven experience managing housekeeping operations, including staff supervision, budgeting, and inventory management.
Strong leadership and team-management abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, and Outlook) and housekeeping management software.
Strong attention to detail and commitment to cleanliness standards.
Ability to develop and manage budgets and control costs effectively.
Exceptional problem-solving skills and ability to handle guest complaints professionally.
Time-management and organizational skills to handle multiple tasks and priorities.
Ability to stand, walk, bend, and stoop for extended periods and regularly lift and carry objects up to 30 pounds.

Nice To Haves

Bachelor’s degree in Hospitality Management or a related field is preferred but not required.

Responsibilities

Manage daily operations of the housekeeping and laundry departments.
Recruit, train, supervise, and evaluate housekeeping staff.
Plan and organize cleaning schedules for guest rooms, public areas, and back-of-house spaces.
Develop staff schedules within budgeted labor guidelines to maximize productivity.
Conduct regular inspections to ensure cleanliness standards are met.
Monitor and manage housekeeping supplies and inventory, placing orders as needed.
Collaborate with the maintenance department to coordinate timely repairs and upkeep.
Monitor guest service scores and promptly address cleanliness or service issues.
Oversee departmental budget planning and control costs.
Coordinate with the front desk on room-status updates and clean-room availability.
Ensure compliance with health, safety, and environmental regulations.
Implement deep-cleaning and preventive-maintenance programs.