Executive Houskeeper

Stonebridge Hospitality Associates•Denver, CO

18d

About The Position

The Executive Housekeeper manages all aspects of the hotel’s housekeeping department, ensuring cleanliness, guest satisfaction, and operational efficiency. The role oversees staffing, scheduling, training, and inventory management, and works with the General Manager to maintain service standards, control costs, and implement departmental programs. The position manages daily housekeeping and laundry operations, coordinates cleaning schedules and room availability, monitors cleanliness and guest service, and oversees budgets, supplies, and compliance with applicable health, safety, and environmental regulations. The role is full-time, with a flexible schedule that may include evenings, weekends, and holidays based on business needs. It is based in Denver, Colorado.

Requirements

At least 5 years of supervisory experience in housekeeping, preferably in a hotel environment.
Experience managing housekeeping operations, including staff supervision, budgeting, and inventory management.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, and Outlook) and housekeeping management software.
Strong attention to detail and commitment to cleanliness standards.
Ability to develop and manage budgets and control costs effectively.
Problem-solving skills and ability to handle guest complaints professionally.
Time-management and organizational skills to handle multiple tasks and priorities.
Ability to stand, walk, bend, and stoop for extended periods.
Ability to regularly lift and carry objects up to 30 lbs.

Nice To Haves

A bachelor’s degree in Hospitality Management or a related field is preferred but not required.

Responsibilities

Manage daily operations of the housekeeping and laundry departments.
Recruit, train, supervise, and evaluate housekeeping staff.
Plan and organize cleaning schedules for guest rooms, public areas, and back-of-house spaces.
Develop staff schedules within budgeted labor guidelines to maximize productivity.
Conduct regular inspections to ensure cleanliness standards are met.
Monitor housekeeping supplies and inventory, and place orders as needed.
Collaborate with the maintenance department to ensure timely repairs and upkeep.
Monitor guest service scores and promptly address cleanliness or service issues.
Oversee departmental budget planning and control costs.
Coordinate with the front desk on room status updates and clean room availability.
Ensure compliance with health, safety, and environmental regulations.
Implement deep-cleaning and preventive maintenance programs.