Executive Director - Full Time

Affinity Hospice•Rome, GA

11d

About The Position

The Executive Director is responsible for the overall direction of hospice services, including employing qualified hospice personnel, providing hospice services directly, and establishing standards of care that comply with federal and state regulations and guidelines. The role establishes, implements, and evaluates hospice service goals and objectives that promote quality standards and support the organization’s philosophy. This is a full-time position scheduled for 40 hours per week. The Executive Director participates in the Administrator on-call rotation and completes at least 8 hours of continuing education. Organization personnel are also expected to pursue other education that enhances job-related skills and attend mandatory educational programs.

Requirements

Minimum of 3 years of hospice management experience.
Working knowledge of hospice federal and state guidelines and Medicare and Medicaid hospice payor requirements.
Demonstrated ability to supervise, direct, and motivate professional and administrative personnel.
Ability to deal tactfully with the community and knowledge of corporate business management.
Ability to communicate an understanding of hospice care and services provided to patients and families or caregivers through an interdisciplinary group.
Current CPR certification.
Licensed driver with an insured automobile in good working order, in accordance with state and/or organization requirements.
Excellent observation, problem-solving, verbal communication, and written communication skills, as demonstrated per competency checklist.
Ability to organize and prioritize workload independently.
Participation in at least 8 hours of continuing education; personnel are also expected to pursue additional education relevant to job skills and attend mandatory educational programs.

Nice To Haves

Registered Nurse preferred.
Bachelor’s degree preferred.

Responsibilities

Participate in operational planning and budgeting.
Ensure care complies with Medicare, Medicaid, ACHC, federal, and state guidelines.
Maintain ethical standards in business and clinical practice.
Provide exceptional service to patients, families, referral sources, co-workers, and other customers.
Monitor business operations to support financial stability.
Oversee and participate in the Administrator on-call rotation.
Monitor operational progress toward operational and strategic goals.
Evaluate hospice services and personnel using measurable outcomes and objectives, and ensure compliance with the organization’s Performance Improvement program.
Ensure follow-up on patient, employee, and customer complaints or concerns.
Establish and maintain effective, open communication channels, and foster a no-blame culture that encourages reporting of safety and quality issues.
Ensure adequate and appropriate staffing and staff supervision.
Participate in hiring and ensure annual employee performance evaluations are completed.
Ensure appropriate staff development, including orientation, in-service training, continuing education, competency testing, and quality assessment performance improvement.
Conduct regular staff meetings and maintain minutes.
Ensure interdisciplinary care is provided, IDG meetings are held on time, and records are maintained.
Ensure updated policies, forms, and job descriptions are reviewed with appropriate staff and used in the office.
Direct staff in admission, discharge, transfer, revocation, and service provision to patients.
Ensure services provided by other agencies are authorized by hospice.
Ensure invoices are reviewed, approved, and forwarded to corporate accounts payable in a timely manner.
Ensure appropriate data collection and receipt of regular, complete reports by the Governing Body.
Ensure adequate space, equipment, and supplies are available.
Assist team members as needed to ensure consistent, high-level service.
Perform other duties assigned by management to support department goals and initiatives.