Exec. Director, Finance Opns.

Atlantic Health System•Morristown, NJ

10d•$280,000 - $390,000

About The Position

The Executive Director provides executive leadership, strategic direction, and overall accountability for Atlantic Mobile Health (Atlantic Ambulance) and AtHome Medical, aligning both organizations with Atlantic Health priorities. The role oversees strategic, operational, financial, regulatory, and business performance, and serves as the senior administrative leader and principal liaison with Atlantic Health leadership, hospitals and clinical leaders, medical directors, municipalities, public safety agencies, regulators, referral sources, community partners, and external providers. Atlantic Mobile Health is a complex, multi-site, 24/7 enterprise with more than 800 team members and four direct reports. Its service lines include air medical and critical care transport, MICU/ALS and BLS/9-1-1 EMS, municipal EMS programs, medical transportation, a 9-1-1 Communications Center, the Atlantic Training Center, courier services, trucking and logistics, shuttles, and patient and executive car services. The Executive Director provides oversight through the organization’s leadership structure. AtHome Medical is a home-respiratory-focused durable medical equipment company with more than 140 team members across four locations, serving patients in 17 New Jersey counties. Its services include home oxygen, sleep therapeutics, invasive and non-invasive ventilation, enteral nutrition, other durable medical equipment, supplies, clinical support, and patient education. A General Manager reports to the Executive Director and manages day-to-day operations across Clinical Services, Operations, Business Development/Sales, and Revenue Cycle; the Executive Director retains overall accountability. The role establishes strategy and performance expectations; oversees financial and operational results, quality, patient safety, regulatory compliance, workforce leadership, fleet, facilities, technology, emergency preparedness, and system integration. It leads through subordinate leaders and is accountable for the organizations’ effects on patient care, emergency response, health-system operations, community relationships, workforce stability, organizational reputation, and financial performance.

Requirements

Bachelor’s degree in healthcare administration, business administration, emergency medical services, public administration, emergency management, or a related field.
Significant progressive leadership experience in air medical, critical care transport, EMS, healthcare operations, medical transportation, public safety, logistics, or a related healthcare business.
Substantial experience leading complex, multi-site, 24/7 operations.
Demonstrated experience managing large multidisciplinary teams and subordinate leaders.
Experience with financial management, budgeting, capital planning, revenue cycle, business development, and operational performance improvement.
Experience with clinical or quality oversight, including performance improvement.
Demonstrated ability to build and sustain relationships with health-system executives, hospital and clinical leaders, and key external partners.
Executive presence, sound judgment, high ethical standards, and personal accountability.
Strategic and systems thinking, with the ability to lead through complexity and change.
Strong financial and operational acumen, balancing clinical quality, contractual commitments, team member needs, and financial stewardship.
Ability to develop effective leaders and management teams.
Exceptional communication and relationship-management skills, including negotiation and conflict resolution across clinical, operational, executive, governmental, and community settings.
Ability to translate strategy into measurable objectives, delegate authority effectively, and hold leaders accountable for results.

Nice To Haves

Master’s degree in healthcare administration, nursing, business administration, public administration, emergency management, or a related discipline.
Experience overseeing regulated healthcare or public safety operations.
Executive-level experience within a health system, EMS organization, governmental agency, or similarly complex organization.

Responsibilities

Establish strategic vision, priorities, operating objectives, and short- and long-range plans for Atlantic Mobile Health and AtHome Medical, aligned with Atlantic Health’s mission, strategic plan, clinical priorities, and contractual commitments.
Provide executive oversight through each organization’s leadership structure and maintain clear management accountability.
Monitor market trends, regulatory developments, and clinical and operational best practices; develop and present recommendations, business cases, analyses, and strategic proposals.
Set performance expectations and maintain accountability for quality, service, financial performance, team member engagement, safety, and operational reliability.
Oversee air medical and critical care transport programs, including their clinical, operational, aviation-partner, financial, regulatory, and safety considerations; integrate these resources into the patient-transfer and emergency-care continuum.
Provide executive oversight of MICU/ALS, BLS and 9-1-1 EMS, contracted municipal EMS, emergency and non-emergency medical transportation, and applicable standby and special-event medical services.
Ensure suitable clinical, operational, staffing, equipment, fleet, deployment, documentation, and performance standards across EMS and transportation programs.
Represent the organizations in relationships with municipalities, governmental entities, police and fire departments, emergency-management agencies, dispatch centers, and public safety partners; oversee agreements and evaluate partnership opportunities.
Participate in municipal contract development, negotiation, renewal, monitoring, and issue resolution; ensure contractual service levels and performance commitments are met.
Lead and oversee the 9-1-1 Communications Center, including reliable call receipt, prioritization, dispatch, coordination, and documentation, and appropriate standards for dispatch, flight following, communications technology, interoperability, redundancy, disaster recovery, staffing, quality assurance, and compliance.
Support implementation and maintenance of computer-aided dispatch, radio, telephony, data, location, and communications technologies.
Provide executive oversight of the Atlantic Training Center and ensure high-quality initial and continuing education, appropriate standards, and programs supporting workforce development and clinical competency.
Oversee courier, commercial trucking, logistics, fleet coordination, employee and patient shuttles, and patient and executive car services; promote reliability, safety, efficiency, cost effectiveness, and customer satisfaction.
Direct the AtHome Medical General Manager and hold the role accountable for operational, clinical, financial, and service results; oversee major organizational, workforce, capital, vendor, and business decisions.
Set expectations for AtHome Medical patient access, service delivery, continuity of care, sales, referral development, business growth, and revenue-cycle performance, and integrate the company with Atlantic Health clinical and operational priorities.
Maintain executive accountability for both organizations’ financial performance; oversee operating and capital budgets and monitor revenue, expenses, productivity, labor, overtime, fleet and equipment costs, reimbursement, revenue-cycle results, contractual performance, and capital needs.
Identify efficiency opportunities while maintaining or improving patient care, safety, reliability, and service; develop financial and operational analyses for investments, programs, staffing models, fleet, equipment, technology, and business development.
Establish a culture of patient safety, clinical excellence, professionalism, accountability, and continuous improvement; work with medical directors and clinical leaders on outcomes, standards, quality goals, and evidence-based practice.
Oversee quality assurance and performance-improvement programs; review performance indicators, protocol compliance, adverse events, complaints, response times, clinical indicators, safety events, and operational trends, and ensure corrective actions when indicated.
Ensure compliance with applicable laws, regulations, standards, licensure, accreditation, payor, and Atlantic Health requirements; partner with Legal, Compliance, Risk Management, Patient Safety, Human Resources, and clinical leadership on significant matters.
Ensure emergency preparedness, continuity plans, communications redundancies, resource management, and emergency staffing strategies; coordinate system resources and provide executive leadership during significant incidents and operational disruptions.
Lead Atlantic Mobile Health’s leadership team and AtHome Medical’s General Manager; establish leadership, succession, and performance standards; select, develop, coach, and evaluate direct reports and support leadership development.
Promote engagement, professional development, workforce safety, diversity, teamwork, and Atlantic Health values; partner with Human Resources and Talent Acquisition on recruitment, retention, compensation, employee relations, corrective action, and workforce planning.
Provide strategic oversight of specialized vehicle fleets, replacement planning, specifications, maintenance, safety, lifecycle management, and capital planning; ensure facilities meet service needs.
Evaluate technology and infrastructure for patient-care documentation, dispatch, communications, fleet management, vehicle location, scheduling, analytics, education, and logistics; oversee AtHome Medical investments through the General Manager.
Collaborate with Atlantic Health leaders and corporate functions and maintain productive relationships with external regulators, municipal governments, EMS agencies, hospitals, aviation partners, educational institutions, public safety agencies, professional associations, physicians, referral sources, payors, vendors, and community organizations.
Establish and monitor performance indicators including safety, clinical quality, EMS response, utilization, communications-center performance, fleet reliability, recruitment and retention, productivity, satisfaction, contract compliance, training, regulatory compliance, revenue cycle, budget performance, logistics reliability, AtHome Medical access and fulfillment, and business growth.