Payments-Treasury Services Commercialization-Executive Director
About The Position
The Executive Director, North America Treasury Services Commercialization, leads critical commercialization workstreams, including segment-led solution packaging, field-ready enablement, and adoption initiatives designed to meet customer needs. The role drives the North America Treasury Services Commercialization roadmap and measurable market impact, client adoption, and business outcomes. It reports to the Head of North America TS Commercialization and partners with Sales, Product, PSS, Channels/Digital, Marketing, Business Transformation, and Risk/Controls. The position oversees commercialization-related roadmap execution, lifecycle planning, risk management, and business growth targets. It identifies client and segment needs, develops cross-product solutions and packaging, establishes a Voice of Client motion, and scales Sales-facing enablement through existing infrastructure. The Executive Director owns product performance and enhancement investment, tracks market and competitive trends, and coaches and mentors the product team in solution generation, market research, prototyping, adoption, and delivery.
Requirements
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications and leading B2B go-to-market or commercialization for complex platforms.
- Extensive knowledge of the product development lifecycle, technical design, and data analytics.
- Ability to influence adoption of product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management, as well as commercialization activities such as positioning, enablement, launches, and adoption acceleration.
- Experience driving organizational change and managing stakeholders across multiple functions.
- Ability to lead cross-functional execution in a matrixed organization across Sales, Product, PSS, Channels/Digital, Marketing, and Risk/Controls.
- Experience developing segment or industry strategies and packaging solutions that drive adoption and business outcomes.
- Strong executive presence and communication skills, including presenting to senior leaders and aligning stakeholders on a commercial plan.
- Strong analytical mindset, with ability to define success metrics or OKRs and use data to prioritize initiatives and demonstrate incremental impact.
Nice To Haves
- Recognized thought leader within a related field.
- Experience in transaction banking, payments, treasury services, or fintech.
- Experience building or scaling commercialization motions, including solution packaging, enablement, and adoption acceleration, in a matrixed environment.
- Experience partnering closely with Sales Success or Sales Enablement teams to drive adoption at scale.
- Experience with pricing strategy, competitive positioning, and value articulation for bundled or cross-product solutions.
- Experience working in highly regulated environments with strong risk and control disciplines.
Responsibilities
- Drive execution of the North America Treasury Services Commercialization roadmap, including segment plays, solution packaging, launch and adoption plans, and measurable market and business outcomes.
- Oversee roadmap, vision, development, execution, risk management, and business growth targets as they apply to commercialization strategy and impact.
- Lead product lifecycle planning and execution, adapting offerings, developing products and methodologies, managing risks, and achieving targets for cost, features, reusability, and reliability.
- Drive cross-product solutioning and packaging by identifying client and segment needs and partnering with product-enablement experts on feasibility and readiness.
- Establish and scale a segment-led Voice of Client motion, consolidate insights across Treasury Services, and translate feedback into commercialization and product actions.
- Create and scale Sales-facing enablement, including playbooks, talk-tracks, and training content, and embed distribution in existing Sales Success and Sales enablement infrastructure.
- Coach and mentor the product team on solution generation, market research, storyboarding, mind-mapping, prototyping, product adoption strategies, and product delivery.
- Own product performance and investment in enhancements to achieve business objectives, adoption, and continuous improvement.
- Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
