Executive Director Shared Services Finance

Cleveland Clinic

1d•Hybrid

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. As Executive Director of Financial Shared Services, you will provide strategic leadership and oversight for key accounting and finance operations across the organization, ensuring alignment with departmental and organizational goals. In this role, you will direct enterprise-wide financial functions, including expense and capital accounting, accounts payable, payroll, travel expense management, general ledger operations, payroll financial systems, and shared services. You will establish and maintain strong financial controls, promote operational excellence, and ensure the accuracy and integrity of financial processes. This role will lead large-scale financial operations and accounting functions while driving organizational structure optimization and enhancing leadership effectiveness across the department. A key focus will be leading enterprise-wide transformation initiatives, including the modernization of accounts payable operations through automation and artificial intelligence. You will champion innovation and AI adoption to improve efficiency, reduce costs, and support future-state finance operations, with a focus on achieving significant operational improvements through technology-enabled solutions. Reporting to the Senior Vice President, Finance and Chief Accounting Officer, you will play a critical role in advancing organizational financial strategy, operational performance, and enterprise transformation initiatives. A caregiver in this position works a hybrid schedule from 8:00 a.m. – 5:00 p.m., with two days per week onsite at West Creek in Independence and occasional work at downtown locations. To be considered for this role, caregivers must be based in the Cleveland area.

Requirements

Bachelor’s degree and 15 years of professional and functionally relevant experience, including years of demonstrated management experience OR Master’s degree and 10 years of professional and functionally relevant experience, including years of demonstrated management experience
Certified Public Accountant (CPA) or Certified Managed Accountant (CMA) certification
In-depth knowledge and understanding of financial system analysis as well as a strong understanding of GAAP
Demonstrated history of working in a matrix environment in a collaborative manner
Demonstrated change leadership ability to accomplish results and meet deadlines and commitments
Strong networking/consulting skills with good internal/external links
Strong serving leadership skills
Ability to interpret and communicate technical information into business language
Caregivers must be based in the Cleveland area.

Nice To Haves

Master’s degree in healthcare, accounting or business-related field, preferably in Information Technology and Project Management as a secondary focus
Strong accounting foundation
Big 4 or adjacent firm experience (e.g., EY, Deloitte, Grant Thornton, Baker Tilly)
Leadership of large finance functions or transferable consulting experience
Experience in Financial operations
Experience in Accounting leadership
Experience with large-scale systems or transformation work
Experience leading innovation and AI transformation initiatives
Proven ability to build and scale high-performing teams and operations
Healthcare or hospital finance experience

Responsibilities

Responsible for financial accounting in the general ledger for expenses and capital activities including but not limited to: accounts payable, payroll, fixed asset, inventory, salary and benefits, unclaimed property, system allocations, and travel and expense.
Responsible for all capital accounting functions including building, property, lease, construction in progress and depreciation accounting.
In collaboration with the Executive Director, ensure the accuracy and integrity of financial statements including compliance with Generally Accepted Accounting Principles (GAAP) and where appropriate the International Financial Reporting Standards (IFRS).
Responsible for ensuring the efficient and accurate processing of all accounts payable, payroll and travel expense transactions throughout the enterprise.
Oversight of all accounts payable and payroll, operations, vendor management, compliance, internal controls, process improvement, and technology utilization.
Lead the finance enterprise resource planning (ERP) platform which include Oracle general ledger and Workday payroll. This includes ongoing production management, upgrades, and business process planning and implementation
Deliver all department services leveraging automation, machine learning, and artificial intelligence to ensure efficiency and effective delivery of services.
Collaborate with other finance departments, information technology, human resources, supply chain, and other shared services and operational leaders to continually improve the delivery of efficient, secure, cost-effective system processes and controls to support exceptional and affordable care for our patients.
In collaboration with other finance leaders, ensure the finance ERP platforms support best practice enterprise financial planning and analytics.
Manage the Shared Services Financial Operations team responsible for providing strategic financial advisory services for the shared service teams including but not limited to information technology, building and design, human resources, legal, finance, revenue cycle management, strategy, and the executive office.
Lead financial operations for shared service departments including providing support of financial reporting and oversight, operating and capital budgeting, forecasting, business plan development, finance department compliance, financial improvement activities, and acts as a liaison between shared services and other finance departments.
Responsible for identifying and mitigating financial risk through the design, implementation, maintenance and any remediation as necessary of internal controls to safeguard assets, ensure accurate financial reporting and prevent fraud.
Plan, organize, and direct all strategic activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
Ensure the highest level of customer support to all department key stakeholders within operations and shared services.
Foster a collaborative team environment providing opportunities for professional development and ensuring the team has the resources and support they need to thrive.
Prepare multiple departmental budgets and ensure that the departments operate in compliance with allocated funding.
Monitor and promote compliance with Cleveland Clinic policies.
Other duties as assigned.