Executive Director Service Line - Behavioral Health

Munson Healthcare•Traverse City, MI

11d

About The Position

The Executive Director leads system-wide Behavioral Health Service Line performance, program development, and strategic growth. This role oversees Behavioral Health operations within the Physician Network, partnering with the medical director and collaborating with leaders to ensure coordinated inpatient and outpatient care. Develops and executes multi-year strategic growth plans, including service line expansion and provider workforce planning. Partners with the service line medical director and leadership teams to achieve performance goals across quality, patient experience, engagement, and financial outcomes. Leads operational excellence through standardized workflows, efficient staffing models, and continuous performance, quality, and process improvement. Drives a patient-centered, integrated care model across the continuum, ensuring coordinated, high-quality care delivery and optimized patient flow. Establishes strong internal and external partnerships, supports provider recruitment, and ensures regulatory compliance and alignment with organizational mission and values.

Requirements

Master’s degree in healthcare administration or related field
A minimum 7 years’ experience in a progressively complex leadership role
Strong knowledge of medical practice and service line operations, including revenue cycle management and financial performance.
Proven ability to lead large, cross-functional teams, manage change, and influence stakeholders in a matrixed environment.
Demonstrated strategic and operational planning skills, including effective use of technology to optimize performance and service delivery.
Exceptional leadership, communication, and interpersonal skills, with the ability to manage competing priorities, resolve complex issues, and build strong partnerships with physicians and key stakeholders.

Nice To Haves

Behavioral Health experience highly preferred

Responsibilities

Lead system-wide Behavioral Health Service Line performance, program development, and strategic growth.
Oversee Behavioral Health operations within the Physician Network, partnering with the medical director and collaborating with leaders to ensure coordinated inpatient and outpatient care.
Develop and execute multi-year strategic growth plans, including service line expansion and provider workforce planning.
Partner with the service line medical director and leadership teams to achieve performance goals across quality, patient experience, engagement, and financial outcomes.
Lead operational excellence through standardized workflows, efficient staffing models, and continuous performance, quality, and process improvement.
Drive a patient-centered, integrated care model across the continuum, ensuring coordinated, high-quality care delivery and optimized patient flow.
Establish strong internal and external partnerships, support provider recruitment, and ensure regulatory compliance and alignment with organizational mission and values.