Executive Director, Program Management

ComcastPhiladelphia, PA

About The Position

This job focuses on the development and execution of program management processes within a dynamic environment. It involves strategic oversight of cross-functional teams and direct supervision of senior staff. The role is pivotal in aligning program objectives with company goals and fostering professional growth among team members.

Requirements

  • Bachelor's Degree
  • Relevant Work Experience 10 Years +

Nice To Haves

  • While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

  • Developing program processes and overseeing budgets to ensure strategic alignment and optimal resource utilization
  • Crafting cross-functional plans, setting objectives, and formulating strategies that reflect company-wide goals
  • Leading cross-functional teams to meet key deliverables, translating organizational objectives into actionable plans
  • Managing staffing, including recruitment, retention, and development, to cultivate leadership and professional growth
  • Acting as the primary liaison for program-related communications with senior management stakeholders
  • Recommending and enacting improvements to enhance program performance and organizational efficiency
  • Conducting staff performance evaluations, determining salary adjustments, and awarding bonuses to drive excellence
  • Collaborating with various organizational units to continuously refine and improve business processes
  • Staying informed on industry trends, project management methodologies, and technological advancements to maintain relevance
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Benefits

  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.
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