Executive Director, Partner Product Modernization

JPMorgan Chase & Co.•New York, NY

5d•$156,750 - $285,000

About The Position

Start your next chapter leading large-scale modernization that reshapes how customers and partners experience card products. You’ll connect vision to delivery across teams, platforms, and partners—turning complexity into momentum. As a Modernization Portfolio Product Leader in Co-brand and Partner Product, you drive the cross-product strategy, sequencing, and execution of modernization workstreams that modernize experiences, capabilities, and platforms. You operate at the intersection of product, technology, data, and design to unlock measurable business value while ensuring foundational work is built to support responsible AI-enabled experiences.

Requirements

10 years of experience leading complex, cross-functional programs or portfolios across product, platform, data, or technology
Demonstrated experience aligning multiple product roadmaps and delivering shared capabilities across a matrixed organization
Strong knowledge of modern integration and data exchange patterns, such as APIs, event-driven architectures, data contracts, and migration strategies
Working fluency in current AI capabilities and limitations, including the ability to assess where AI changes target-state decisions versus adds cost without value
Experience defining measurable success metrics, establishing reporting cadences, and using data to drive prioritization and decisions
Proven ability to influence without direct authority and facilitate tradeoffs with senior stakeholders
Ability to communicate complex strategy and technical tradeoffs clearly to executives, product leaders, and engineering partners
Experience embedding risk, controls, and governance into program delivery, especially related to customer data and platform modernization

Nice To Haves

Experience modernizing partner-facing onboarding, servicing, or integration journeys
Experience building cross-product operating rhythms and governance for large modernization programs
Familiarity with designing foundations for intelligent decisioning and AI-assisted customer experiences with appropriate controls and human review

Responsibilities

Define and own the cross-product modernization vision, outcomes, and multi-quarter roadmap across participating products and platforms
Align product leaders and technology partners on scope, sequencing, and shared accountability across a matrixed organization
Establish target-state principles for architecture, integration standards, governance, and migration approach to drive consistent delivery
Build and maintain a holistic dependency map, critical path plan, and release sequencing across multiple roadmaps and partner implementations
Stand up the operating model (cadence, forums, decision rights, escalation paths) to enable fast, transparent decision-making
Translate strategy into executable delivery artifacts, including program epics, milestones, requirements, acceptance criteria, and resourcing assumptions
Define success metrics and reporting mechanisms (scorecards, narratives, risks, tradeoffs, decisions needed) for executive stakeholders
Identify, document, and mitigate risks across technical delivery, operations, compliance, data, and partner/vendor dependencies
Drive simplification and standardization by promoting reusable capabilities, common API patterns, data contracts, identity, and reporting standards
Ensure modernization foundations are designed to support responsible use of AI and data capabilities without rework later