Chick-fil-A Executive Director of Operations

Cooper Connect•Auburn, AL

7d•Onsite

About The Position

Chick-fil-A Auburn In-Line is seeking an experienced, high-impact Executive Director of Operations to serve as the Owner/Operator's right-hand leader. This individual will oversee an established team of Directors, take ownership of daily restaurant operations, and drive operational excellence through strong leadership, accountability, and measurable results. The ideal candidate will bring the experience and confidence to step into a well-established restaurant, quickly earn the trust of an experienced leadership team, and identify opportunities to elevate performance. This is a hands-on leadership position requiring someone who can lead from the front, develop others, and ensure the restaurant consistently delivers exceptional operational and guest experience standards. Working directly alongside Owner/Operator Bob McFadden, this leader will have the opportunity to make a meaningful impact on the business, invest in the development of future leaders, and contribute to Chick-fil-A Auburn's mission of becoming the most caring company in Auburn. For individuals interested in long-term growth with Chick-fil-A, Bob is passionate about mentoring leaders who aspire to pursue the Operator path.

Requirements

Previous Chick-fil-A Leadership experience (required)
Significant restaurant leadership experience at the General Manager, Director of Operations, Executive Director, or comparable level
Proven ability to lead, develop, and hold an established team of Directors or senior managers accountable
Open Availability

Nice To Haves

Bachelor's Degree (Highly Preferred)
Passion for Chick-fil-A's values

Responsibilities

Serve as the Operator's primary operational leader, assuming responsibility for restaurant performance and daily execution
Directly lead, coach, and hold accountable an established team of Directors
Maintain a hands-on presence in restaurant operations, setting the standard for operational excellence across the front and back of house
Own key performance indicators, including food cost, labor efficiency, profitability, food safety, and guest experience
Identify operational opportunities, develop improvement plans, and execute measurable changes
Develop Directors and future leaders through consistent coaching, performance management, and succession planning
Partner with the Operator to strengthen restaurant systems, culture, and long-term operational readiness.