Executive Director of Enterprise Applications and Application Development

Louisiana Community and Technical College System • Baton Rouge, LA

1d • Onsite

About The Position

The Executive Director of Enterprise Applications and Application Development serves as a senior technology leader responsible for strategic vision, operational excellence, and continuous improvement of enterprise platforms and custom application solutions across the LCTC System and its member colleges. This role ensures that all enterprise technology initiatives are secure, scalable, and align with institutional priorities, directly enhancing the experience of students, faculty, staff, and administrators. As a transformational leader, the Executive Director builds and sustains high-performing teams by fostering a culture of accountability, innovation, customer service, and continuous improvement. The role serves as a critical bridge between technology and the institution, translating complex technical capabilities into meaningful outcomes for all stakeholders.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field from an accredited institution.
• Extensive, hands-on experience with Ellucian Banner ERP, including implementation, administration, optimization, data migration, reporting, end-user training, and transformation of the end-user experience.
• Minimum of five (5) years of progressive leadership experience with a demonstrated track record of improving systems, services, and team performance.
• Proven ability to build consensus and drive outcomes across organizational boundaries without direct authority.
• Experience managing multiple concurrent complex projects, including planning, scheduling, risk management, and resource coordination.
• Excellent customer service orientation with a proven track record of instilling those values in direct reports and peers.
• Strong leadership and team-building skills, with the ability to drive results through collaboration.
• Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.

Nice To Haves

• Master’s degree from an accredited institution in a relevant field.
• Experience within a multi-institution (Multi-Entity Processing) higher education system.
• Demonstrated experience leading data warehousing and business intelligence initiatives.
• Experience leading or significantly contributing to an ERP migration from on-premises to a SaaS environment.
• Knowledge of enterprise architecture principles, cloud platforms, and modern application frameworks.

Responsibilities

• Provide vision and strategic direction for enterprise applications across all member institutions, identifying emerging technologies and industry best practices.
• Guide system-wide adoption of innovative solutions that measurably enhance institutional effectiveness, user experience, and operational agility.
• Partner with executive leadership to align the technology roadmap with institutional mission, strategic plans, and student success initiatives.
• Proactively engage stakeholders to understand evolving needs and assess effectiveness of current enterprise solutions.
• Collaboratively develop, prioritize, and implement improvements that reduce friction, eliminate manual data entry, and enhance usability.
• Evaluate build-vs-buy decisions with rigor, ensuring cost-effective and strategically sound outcomes.
• Champion a culture of continuous improvement that puts end users at the center of every technology decision.
• Establish clear performance expectations and ensure team members are positioned in roles that leverage their greatest strengths.
• Motivate, coach, and develop employees through ongoing feedback, recognition, and professional growth opportunities.
• Foster a culture of accountability paired with psychological safety, where excellence is expected and people feel empowered to succeed.
• Remove obstacles and streamline processes that impede individual or team performance.
• Provide appropriate tools, training, and resources to enable each team member to do their best work.
• Establish and enforce enterprise standards, policies, and procedures covering Information Security, Change Management, Business Continuity, and Quality Assurance.
• Oversee day-to-day operations, maintenance, and support of all enterprise applications across the system.
• Prioritize and manage incident response, ensuring timely and transparent resolution of issues with minimal operational impact.
• Build and mentor a service-oriented support culture committed to high-quality and reliable delivery.
• Establish and monitor Service-Level Agreements (SLA), Key Performance Indicators (KPI), and operational metrics to drive accountability and continuous service improvement.
• Develop and manage comprehensive project plans, timelines, and budgets for all enterprise initiatives.
• Allocate human and financial resources strategically across a portfolio of concurrent, competing priorities.
• Proactively monitor risks, facilitate cross-functional conflict resolution, and communicate status with transparency to all stakeholders.
• Maintain a regular cadence of status reporting to leadership, ensuring visibility and trust at all organizational levels.
• Lead the design, development, and delivery of enterprise applications that are secure, scalable, cost-effective, and resilient.
• Ensure all technology solutions align with organizational goals, integration standards, and the evolving needs of end users.
• Apply modern software development practices, including agile methodologies, DevOps principles, and automated testing.
• Provide strategic leadership for data warehousing, reporting infrastructure, and business intelligence platforms.
• Promote a data-driven culture by ensuring decision-makers have reliable, timely, and actionable insights.
• Ensure data governance, quality, and integrity across all enterprise systems and integrations.

Benefits

• Retirement
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Executive