Executive Director, HR Planning & Enablement

Comcast Resume • Philadelphia, PA

3d

About The Position

Comcast is seeking an enterprise Human Resources leader to shape and evolve how Human Resources plans, prioritizes, governs, and enables work across the enterprise. This player-coach role combines enterprise leadership and team direction with substantial hands-on production. The Executive Director designs and operates integrated mechanisms linking business priorities, the Enterprise People Plan, HR Business Partner plans, Centers of Excellence strategies, workforce insights, functional roadmaps, capacity, and enterprise work requests. The role personally develops analyses, recommendations, frameworks, executive decision materials, processes, and practical solutions while leading a small expert team.

The role also leads Workforce Architecture Governance, establishing standards, decision rights, and cross-functional mechanisms for governing jobs, job profiles, job families, roles, skills, tasks, and related workforce data. This work connects workforce architecture to workforce strategy, talent, compensation, technology, automation, AI-enabled work redesign, and business execution.

Requirements

• Bachelor’s degree required.
• Generally 12 or more years of progressive experience in Human Resources, enterprise planning, governance, operating model, workforce strategy, organization effectiveness, HR technology, talent, compensation, transformation, or related work. The posting also lists 10+ years under Relevant Work Experience.
• Demonstrated success leading complex enterprise work while remaining hands-on and personally producing analyses, recommendations, frameworks, processes, executive materials, and solutions.
• Strong understanding of HR strategy and operating models, enterprise planning and prioritization, portfolio management, decision rights, measurement, and cross-functional execution.
• Meaningful experience with job profiles, job families, job or role architecture, skills, workforce data, job catalogs, compensation, talent architecture, organization design, or similar HR structures.
• Experience shaping or implementing automation, AI-enabled, or agent-supported work design, including task decomposition, process redesign, human-agent interaction, controls, adoption, and outcome measurement.
• Exceptional analytical, problem-solving, facilitation, written communication, executive storytelling, influence, and stakeholder alignment skills.
• Experience leading and developing a small, high-performing expert team in a player-coach environment.
• Comfort applying emerging workforce intelligence, automation, low-code, AI, and agent technologies.
• Accountability, business decisions, and project management skills.

Nice To Haves

• Advanced degree preferred.
• Direct Power Platform build expertise is helpful but not required.

Responsibilities

• Design and evolve an integrated Human Resources planning and enablement model connecting strategy, planning, prioritization, governance, execution, measurement, and continuous improvement.
• Personally lead complex analysis, enterprise problem solving, framework and process design, executive recommendations, decision materials, and high-priority work products while directing and developing the team.
• Integrate business priorities, the Enterprise People Plan, HR Business Partner plans, Centers of Excellence strategies, workforce insights, functional roadmaps, capacity realities, and enterprise requests into a clear planning and decision framework.
• Lead enterprise Workforce Architecture Governance, including standards, decision rights, and lifecycle mechanisms for jobs, job profiles, job families, roles, skills, tasks, workforce data, and the creation, modification, consolidation, and retirement of jobs and roles.
• Establish and improve governance mechanisms, operating rhythms, decision rights, escalation paths, and prioritization processes for an aligned enterprise HR function.
• Lead enterprise planning, prioritization, and portfolio governance across HR, aligning resources, investments, and work with business priorities, the Enterprise People Plan, capacity, risk, and expected value.
• Guide automation and agent-supported work design, including task and process redesign, human-agent handoffs, controls, adoption requirements, and measurement of capacity, quality, speed, and experience outcomes.
• Partner with HR leadership, HR Business Partners, Talent, Compensation, HR Technology, Strategic Workforce Planning, Organization Effectiveness, Workforce Economics, Finance, and transformation partners to integrate planning, architecture, data, technology, and execution.
• Define scorecards, measures, and value frameworks covering progress, operating health, workforce architecture health, decision quality, adoption, organizational effectiveness, and business impact.
• Simplify how leaders and teams engage with planning, governance, prioritization, workforce architecture, and reporting through practical processes, tools, guidance, and decision pathways.
• Lead, coach, and develop the Senior Manager and Analyst, ensuring team members contribute directly to analysis, design, implementation, automation, and ongoing delivery.
• Understand and apply Comcast's Operating Principles; prioritize customer experience; learn and advocate for company technology and digital tools; work collaboratively; participate in the Net Promoter System; drive results and growth; support inclusion; and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast offers an array of benefits options, expert guidance, and always-on tools intended to support employees physically, financially, and emotionally. Applicants are directed to the careers-site benefits summary for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive