Executive Director, Facilities Operations

BSD Business Consulting•Cleveland, OH

About The Position

We are seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for facilities management services across a large ambulatory healthcare network. This executive-level leader will be responsible for developing and advancing a comprehensive facilities management program supporting hundreds of outpatient and ambulatory care locations across a multi-site healthcare system. The Executive Director will drive operational excellence, regulatory compliance, financial performance, workforce engagement, and client satisfaction across a complex healthcare portfolio. This individual will collaborate closely with executive leadership, operational stakeholders, and regional facilities teams to develop long-term strategies that support organizational growth, operational efficiency, and an exceptional patient experience.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
Minimum of 7 years of management experience.
Minimum of 7 years of experience in facilities management, engineering operations, or business/operations services involving both hard and soft facilities services.
Significant leadership experience within healthcare facilities management, engineering operations, integrated facilities services, or related environments.
Demonstrated success managing large, multi-site facilities portfolios.
Proven experience leading large teams and multiple levels of management across geographically dispersed locations.
Strong knowledge of facilities maintenance, engineering operations, asset management, and service delivery best practices.
Experience ensuring compliance with healthcare regulatory, accreditation, life safety, and environmental requirements.
Strong financial management skills, including budget development, forecasting, resource planning, and operational performance management.
Exceptional communication, relationship-building, and stakeholder management abilities.

Nice To Haves

Experience within health systems, ambulatory care networks, outpatient facilities, or academic medical environments.
Experience partnering with executive leadership teams and senior operational stakeholders.
Experience overseeing vendor relationships, contracted services, and construction projects.
Track record of implementing operational improvements and standardization initiatives across multiple sites.
Strong strategic planning and organizational leadership capabilities.

Responsibilities

Provide executive leadership for facilities operations across a large ambulatory healthcare network.
Lead the development, implementation, and continuous improvement of a scalable facilities management program supporting multiple outpatient locations.
Partner with executive leadership, operational leaders, and clinical stakeholders to align facilities services with organizational objectives.
Oversee maintenance operations, engineering services, asset management, vendor management, and service delivery across a diverse healthcare portfolio.
Drive operational consistency, standardization, and continuous improvement initiatives across all locations.
Ensure compliance with regulatory, accreditation, life safety, environmental, and safety requirements.
Develop and execute strategic plans to improve operational performance, facility reliability, and service quality.
Manage and optimize operating budgets, forecasting processes, resource planning, and performance metrics.
Lead large, geographically dispersed teams and foster a culture of accountability, engagement, and continuous development.
Oversee contracted services, capital projects, renovations, and construction activities as required.
Ensure safe, efficient, and cost-effective facility operations that support healthcare delivery and organizational objectives.
Collaborate with cross-functional departments to support growth initiatives, operational readiness, and facility-related projects.