Executive Director, Business Transformation

Health Care Service CorporationChicago, IL
$191,500 - $355,600

About The Position

This position is responsible for designing and delivering AI- and technology-enabled transformations that materially improve performance and position the enterprise for long-term success. This role is responsible for the full transformation lifecycle—from opportunity identification and operating model design through execution and sustained value realization. Operating as a trusted partner to Sr. Business and IT Leaders, the ED bridges strategy, business, and technology, ensuring transformation investments are tightly aligned to enterprise priorities and deliver measurable outcomes. The role also builds and leads a high-performing team of transformation and change management leaders and cultivates an innovation-led, execution-focused culture.

Requirements

  • Bachelor’s degree and 15 years professional work experience including experience at a top-tier consulting firm in strategy and/or large-scale Technology-enabled transformation roles or Advanced degree and 13 years professional work experience including experience at a top-tier consulting firm in strategy and/or large-scale Technology-enabled transformation roles
  • 10 years’ Experience leading a team and other people leaders
  • Senior leadership experience driving complex transformations within large, matrixed organizations
  • Proven ability to lead cross-functional, enterprise-scale initiatives with measurable business impact
  • Exceptional executive presence with a demonstrated ability to influence at the C-suite level

Nice To Haves

  • Strong Technology and AI foundation, including experience with digital agents and agentic automation
  • Healthcare, insurance, or highly regulated industry experience
  • Track record of building and scaling transformation or innovation capabilities inside an enterprise

Responsibilities

  • Enterprise Transformation Leadership: Drive end-to-end execution of enterprise-wide transformation initiatives, including opportunity identification, prioritization, business case development, delivery, and value realization
  • Translate strategic priorities into actionable transformation roadmaps with clear financial and operational outcomes
  • AI & Technology-Enabled Change: Identify, design, and scale AI-, data-, and technology-enabled solutions (including agentic and automation use cases) that fundamentally reshape how work gets done
  • Partner closely with technology and business leaders to integrate digital and AI capabilities into core operating models
  • Value & Investment Management: Shape and govern the transformation portfolio, ensuring investments are aligned to the enterprise strategy and deliver committed value
  • Ensure compelling business cases, clear ROI, and rigorous benefit tracking across initiatives
  • Senior Executive Partnership: Serve as a trusted thought partner to senior leaders, accelerating decisions, removing execution barriers, and aligning stakeholders across the enterprise
  • Act as a connective tissue between corporate strategy, business units, and technology teams
  • People & Capability Building: Build, lead, and develop a team of high-caliber transformation leaders
  • Foster a culture of accountability, innovation, and continuous improvement

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
  • other incentives
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