Executive Director - Behavioral Health

CIVIQ HEALTH LLC•Uwchlan Township, PA

7d•Onsite

About The Position

To meet an ever-expanding need for mental health and substance use disorder treatment services in the region, we are excited to announce our new location coming soon in Chester County, PA. The approach at our treatment centers is firmly rooted in individualized, person-centered care to help clients uncover the why behind their disorders and help them build foundational relationships that help answer the how in moving forward. Our comprehensive programs provide expert care tailored to each individual’s recovery journey. We offer partial hospitalization (PHP) and intensive outpatient programs (IOP) led by psychiatric providers, licensed clinicians, and experienced professionals. Medication-assisted treatment (MAT) is also available at every level of care.

Requirements

Masters Degree in Social Work, Counseling or similar field.
Minimum of 5 years of experience in a behavioral healthcare setting, preferably with clients with substance use disorder.
Licensed in Clinical Social Work or professional counseling in Pennsylvania, strongly preferred.
Incumbent must have a valid driver’s license and acceptable driving record.
Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
Current CPR and First Aid certification.

Responsibilities

Collaborates with the network support teams and the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to changes in the market.
Maintains accountability for creating a culture and environment that is focused on fulfilling operational objectives in alignment with the treatment program’s mission, vision, and values.
Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite.
Effectively manages resources to meet the needs of clients while maximizing resources and minimizing waste.
Promotes professional growth and development of staff throughout all levels of the facility, championing effective teamwork and critical thinking, recommending training and development plans, as appropriate.
Collaborates with clinical and operations leaders to ensure compliance with all licensures, accreditation, contracts, state, and federal laws.
Ensures the development, implementation, and enforcement of all policies and procedures, including patient rights.
Monitors and continuously improves clinical program quality through research and application of industry best practices.
Establishes a welcoming environment and strong culture of customer service throughout the program.
Promotes systems of communication and collaboration between Admissions, Business Development, Utilization Review, Finance, and Clinical teams.
Provides supervision to Clinical Directors, overseeing all aspects of clinical care from admission through discharge.
Reviews and approves admissions ensuring the admissions process is smooth, efficient, and customer focused.
Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction.
Provides regular supervision for staff, and is to discuss challenges, successes, enhance effectiveness and efficiency of procedures and operation of the program.
Collaborates with leadership to ensure proper interpretation and fulfillment of position functions, responsibilities, authority, and relationships.
Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; puts team success over own interests.
Manages difficult or emotional customer service situations, responds promptly the needs of clients, families, and referral partners, solicits feedback to improve service; responds to requests and meets commitments.
Communicates clearly and concisely with clients, families, referral partners, and all members of the interdisciplinary team.
Leads treatment team meetings and collaborates with UR team to ensure documentation meets standards necessary to meet client’s level of care.
Ensures compliance with all licensures, accreditations, contracts, state, and federal laws.
Leads and participates in PI initiatives, monitors, and reports on KPIs, adjusts operations accordingly to meet organizational objectives.
Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance.
Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.
Maintains positive attitude and acts as a team player with others on the treatment team.
Attends and completes all training within assigned time frames as required by the facility.
Performs other duties as assigned.