Executive Director/Administrator

Victorian Senior Care•Williamston, NC

13d

About The Position

The Executive Director/Administrator is responsible for the overall administration of the community’s operations, including developing and managing services and accommodations; hiring, training, supervising, and evaluating qualified staff; maintaining working relationships with regulatory agencies, families, and community advocates; and ensuring quality assurance and compliance with applicable laws and licensing rules. The role oversees financial operations, community maintenance, staffing, programs, resident rights, safety, and regulatory requirements. The position includes rotating on-call coverage, which may include some nights, weekends, and holidays.

Requirements

Must be a Certified Assisted Living Administrator with experience working in an Assisted Living Facility.
Must possess a High School Diploma or GED; a college degree is preferred.
Must be able to read, write, understand, and follow directions.
Must have no substantiated findings on the NC Personnel Registry or Health Care Program.
Must have a clear SBI and DMV record and maintain them during employment.
Must complete a two-step tuberculin skin test, with the first test before hire and the second within two weeks of the first test.
Must carry out responsibilities proactively.
Must be able to think outside the box and draw on others’ strengths while remaining responsible for the community’s overall financial and regulatory operations.
Must possess good written and verbal communication skills.
Must possess good computer skills.
Must be able to push, pull, or lift at least 50 pounds.
Must relate positively to residents and families and work cooperatively with other employees and vendors.
Must have a valid North Carolina Driver’s License.
Must have at least eight years of driving experience, as required by the company’s liability insurance carrier.

Nice To Haves

A college degree is preferred.

Responsibilities

Practice and promote Victorian Senior Care policies and procedures and ensure the basic rights of people receiving services.
Attend meetings and in-services as directed for continuing education concerning resident rights, resident choices, and accreditation.
Carry out responsibilities accurately and on time, including financial operations, community maintenance, assigned duties, and follow-up on areas needing improvement.
Plan, develop, and implement programs that meet the community’s goals and objectives while addressing regulatory, service, and operational requirements.
Develop staff performance guidelines consistent with community policies, quality standards, and regulatory requirements.
Inspect community service areas frequently and observe staff performance and progress toward goals.
Assess the effectiveness of the budgeting system and determine the financial needs of operational areas for future expenditure planning.
Assess staff qualifications, strengths, weaknesses, and completed or needed training.
Develop position descriptions, work plans, performance and evaluation standards, and work-element progressions; prepare performance and progress reviews for staff files.
Participate in publishing brochures about community programs and services and conduct public-relations training for staff to reinforce company standards and promote the community’s service commitments.
Ensure the Adult Care Home Residents’ Bill of Rights is implemented and maintain confidentiality of residents’ information.
Conduct pre-admission interviews with prospective residents, family members, responsible persons, or appropriate professionals to determine placement compatibility.
Recruit, interview, select, train, evaluate, and delegate responsibilities to staff to maintain continuous community coverage.
Ensure staff complete required training and apply written accident, fire-safety, and emergency procedures.
Ensure compliance with OSHA standards and sanitation, safety, and building codes.
Review and address staff and resident complaints and grievances; serve on the Grievance and Suggestion Committee; and perform other duties as circumstances require.
Help maintain each resident’s self-respect, personal dignity, and physical safety.
Work cooperatively with staff and relate favorably to residents and their families.
Know and apply the home’s accident, fire-safety, OSHA, and emergency procedures.
Know the Adult Care Home Residents’ Bill of Rights and assist residents in exercising those rights.
Ensure careful treatment of Adult Care Home equipment and appropriate use of supplies.
Participate in job-related continuing education as required by the ED/Administrator.
Participate in rotating on-call coverage, which may include some nights, weekends, and holidays.