Executive Claims Specialist - Sharing Economy - Remote

Crum & ForsterMorristown, NJ
6d$64,700 - $121,600Remote

About The Position

S&S Transportation & Sharing Economy is seeking an experienced Executive Claims Specialist to join our dynamic team. In this role, you will provide expert oversight of Bodily Injury (BI); Property Damage (PD) and Personal Injury Protection (PIP) claims managed by Third-Party Administrators (TPAs), specifically arising from rideshare-related incidents. The ideal candidate will possess substantial expertise in complex injury claims, with a strong background in the rideshare sector.

Requirements

  • Experience: Minimum of six to eight years handling complex bodily injury and litigated claims, with direct experience in rideshare claims preferred.
  • Expertise: In-depth knowledge of BI and PIP claim procedures; experience with high-value BI, PIP, and Property Damage exposures related to rideshare incidents.
  • Education: Bachelor’s degree required (or equivalent work experience); law degree, professional designations, or insurance coursework a plus.
  • Licensing: Ability to obtain and maintain required state licenses.
  • Communication: Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.
  • Technical Skills: Proficiency in Microsoft Office suite.
  • Travel: Occasional travel may be required.
  • Risk Transfer: Understanding of claims policy language and coverage necessary to evaluate Risk Transfer with PAP carriers.

Nice To Haves

  • law degree
  • professional designations
  • insurance coursework

Responsibilities

  • TPA Oversight: Provide technical supervision and guidance for BI and PIP claims handled by TPAs, ensuring adherence to program standards and best practices.
  • Claims Management: Apply advanced knowledge to oversee rideshare claims, including coverage analysis, litigation management, and fraud awareness.
  • Technical Excellence: Drive optimal claim outcomes by controlling indemnity, expense, and litigation costs through timely reserving, trial preparation, and resolution strategies.
  • Auditing: Conduct regular audits of TPA-managed claims to ensure accuracy, timeliness, and compliance with established procedures.
  • Data Analysis: Review claims data, reserve adequacy, and performance metrics to identify trends and recommend process improvements.
  • Industry Awareness: Stay informed on evolving rideshare regulations, policy changes, and litigation developments.
  • Additional Duties: Ability to work independently in a remote environment while maintaining strong accountability and ownership of results. Perform other related tasks as assigned.
  • Stakeholder Collaboration: Partner with internal/external teams, TPAs, defense counsel to support program objectives and drive consistent outcomes.

Benefits

  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
  • At C&F you will BELONG
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