Claims Manager - REMOTE

Jobgether

8d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Claims Manager - REMOTE. In this role, you will be responsible for overseeing the daily operations of claims management teams, ensuring that quality, production, and service expectations are met. You will play a critical part in staff development, managing complex client relationships, and implementing new clients into the unit. This position requires strong leadership and effective communication skills to navigate challenges and drive team performance while significantly contributing to operational goals.

Requirements

• High School Diploma or GED equivalent required.
• 3-5 years of claims processing experience.
• Previous supervisory or management experience preferred.
• Self-directed and able to work with minimal supervision.
• Excellent verbal and written communication skills.
• Strong leadership, organizational, and interpersonal skills.
• Ability to work effectively with diverse stakeholders.
• Problem-solving and decision-making abilities.
• Proficiency in reading and interpreting complex documents.
• Flexibility and a commitment to continuous improvement.
• Ability to learn and adapt to new systems and software.

Nice To Haves

• Previous supervisory or management experience preferred.

Responsibilities

• Supervise and manage multiple teams of claims analysts or outsourced vendors.
• Achieve quality and production targets for the department.
• Develop and support staff by providing guidance and training.
• Handle complex claims and customer service inquiries.
• Ensure successful onboarding of new clients into the unit.
• Maintain relationships with existing clients and ensure their retention.

Benefits

• Opportunity for professional development.
• Robust benefits package including health and wellness.
• 401(k) savings plan and pension plan.
• Paid time off and paid parental leave.
• Disability and life insurance options.
• Employee assistance programs.
• Tuition reimbursement for continued education.
• Competitive salary with potential for annual incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED