Executive Casino Host

Virgin Hotels•Las Vegas, NV

6d•Onsite

About The Position

This position is responsible for cultivating Casino Player Development, including developing and maintaining Virgin Hotels Las Vegas and Casino's high-value player market strategy and programs. Responsible for bringing new and reactivating inactive business while maintaining a database of high-worth players in order to contribute to the profitability of Virgin Hotels Las Vegas and the Casino's business plan.

Requirements

Ability to communicate effectively at all times, with guests as well as all levels of team members
Ability to review and comprehend reports and all necessary documentation
Ability to observe and direct actions of fellow Casino Marketing Executive Team Members
Have working knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Casino operations
Have working knowledge of the casino's programs to address problem gambling
Current, legal, and unrestricted ability to work in the United States
A minimum of 5 years' hosting experience is required.
Established book of VIP Casino players
Ability to obtain gaming license
TAM card with a minimum of six months of validity are required
Public relations skills, knowledge of general casino operations, and strong analytical abilities are important
Responsible for and involvement with the design and implementation of casino marketing programs
Basic knowledge of player rewards programs

Nice To Haves

Bachelor's degree in Marketing, Business, Hospitality, or a related field preferred
Minimum eight years of progressive experience in casino services
Bilingual (Spanish, Mandarin, or other languages) is a plus
Familiarity with CRM platforms and campaign tracking tools
Event planning or hospitality experience is a plus

Responsibilities

Works to develop and implement strategies to cultivate the market for new and existing high-value casino guests
Manages and is responsible for the player development program
Monitors and evaluates all player development projects to ensure successful execution leading to the achievement of department goals and contributing to company profitability
Hosts high value guests and accommodates their needs within program guidelines to ensure guest satisfaction and encourage return visits
Must love people and have a passion for serving others and the community
Attend required training sessions offered by Virgin Hotels Las Vegas
Perform the duties described in compliance with local laws and regulations
Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Casino operations
Have knowledge of the Hotel's programs to address problem gambling
Reports any acts of wrongdoing on behalf of any staff member that they know of