Executive Business Partner

Twilio

1d•$108,720 - $142,000•Remote

About The Position

Twilio is hiring an Executive Business Partner to scale the impact of the executives they support. The role provides proactive calendar and administrative support, manages competing deliverables and changing priorities, and partners with go-to-market (GTM) executives to drive team initiatives in support of business priorities. The Executive Business Partner serves as a point person for executives’ direct reports and administrative business partners, and works as part of a team of Executive Business Partners and Administrators. This is a US remote role, but applicants in California, Connecticut, New Jersey, New York, Pennsylvania, and Washington are not eligible to be hired for this position. Occasional travel may be required for project or team meetings, and in-person attendance may be requested on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings. The position may be eligible for Twilio’s equity and corporate bonus plans. Twilio generally offers health care insurance, a 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.

Requirements

At least 5 years of experience supporting executives in a fast-paced environment, making sound decisions amid ambiguity and changing priorities.
Superior attention to detail and a high level of integrity and discretion when handling confidential information.
Demonstrated ability to build cross-functional relationships, partner closely with leaders and peers, and keep multiple teams and projects on track in parallel.
Experience planning domestic and international travel, including air travel, hotel accommodations, and visa requirements.
Confidence planning and facilitating virtual, in-person, or hybrid leadership summits and team-building events.
Proficiency with common administrative tools such as G-Suite, Zoom, and Slack.
Excellent time-management and problem-solving skills, ability to anticipate needs, and strong multitasking ability.

Nice To Haves

Previous support roles in the high-tech industry.
Understanding of business operating cadences and team requirements to align and maintain rhythms.
Prior experience with contract management and procurement processes.
Ability to conduct research and create reports or presentations.
Experience managing travel and entertainment expenses to budget.
Strong written and verbal communication skills.
Ability to think outside the box and pivot when needed.

Responsibilities

Partner with executives to understand priorities, manage complex calendars, assess and rank meeting requests, and redirect requests as needed.
Make decisions independently on behalf of executives, exercising discretion when committing their time and evaluating needs.
Manage domestic and international executive travel, prepare expense reports, and organize special events, team activities, and meetings, including research, participant coordination, materials, and logistics.
Serve as a point person for executives’ direct reports, build relationships across their teams, advance executive priorities, and identify challenges.
Plan agendas, draft presentations, take meeting minutes and track actions, and coordinate executives’ oral and written communications.
Collaborate with peer Executive Business Partners across functions to support company strategy, goals, and objectives.
Develop a deep understanding of the business to support executives and teams and further personal career development.
Help plan and coordinate employee events of varying sizes, and take ownership of ideation and planning for GTM off-sites.