Executive Business Partner

Semafor•New York, NY

22h•Hybrid

About The Position

We are seeking a dynamic and highly organized Executive Business Partner & Office Manager to join our New York City office. This role is pivotal in providing key administrative and executive support to the CRO and other members of the Sales team, while ensuring the smooth operation of the office. The ideal candidate will possess exceptional organizational skills, a proactive approach, and the ability to manage multiple tasks efficiently. This position is full-time and based out of Semafor’s New York office with the option to work remotely on Fridays.

Requirements

Associate’s or Bachelor’s degree from an accredited university or college.
2-4+ years of administrative or office support experience
Strong written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and Slack
Ability to prioritize and manage multiple tasks and deadlines
Must be highly organized, detailed-oriented and have excellent time management skills
Must be able to work independently in a fast-paced, start-up environment
Professional demeanor and ability to maintain confidentiality
Must be authorized to work in the United States without sponsorship
Willingness to work flexible hours and travel as needed

Responsibilities

Manage and maintain executives' schedules, appointments, travel arrangements, and expenses
Arrange and coordinate meetings
Prepare and distribute correspondence, memos, letters, and forms
Assist in the preparation of research, reports, presentations, and data analysis
Handle confidential information with discretion
Monitor and respond to incoming communications (including emails and phone calls) as needed
Coordinate and manage projects and follow-up actions on behalf of executives to ensure timelines are met
Act as the point of contact between executives and internal/external clients
Maintain electronic and hard copy filing systems
Prepare reports, presentations, and other documents as needed
Serve as a liaison between the CRO and other departments within the organization on behalf of CRO
Build and lead the daily operations for the CRO, such as meeting preparation, planning, and research
Build and run cadence for executive leadership meetings, revenue team meetings, and leadership offsites, including structuring and helping to deliver company-wide communication at direction of CRO
Project Manage cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the CRO
Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility
Acts as an extension of the CRO and information funnel, filter, and facilitator with internal and external stakeholders
Assess all inquiries directed to the CRO, determine priority and the proper course of action
Act as the point of contact for the CRO’s direct reports. Triage all incoming requests for the executive’s time and work collaboratively to ensure calendars are aligned with the priorities of the organization
Proactively follow up with the CRO’s team if and when goals are not being achieved to determine why objectives are not being met. Provide actionable recommendations for improvement
Promote team integration as well as cross-functional communication and collaboration
Manage key relationships and build a process to track and nurture key stakeholders, partners, and clients - this includes data entry and maintenance within the company CRM
Track high priority initiatives for the CRO as needed to identify any/potential obstacles
Provide analysis, recommendations, and options regarding high impact decisions
Assist in supporting the CRO’s brand & reputation efforts including but not limited to social presence, industry facing events, and thought leadership.
Other duties as assigned
Assist with general office management for fast-paced open office spanning newsroom, sales and marketing, and finance teams.
Perform general administrative duties such as scheduling meetings and space reservations, overseeing office deliveries, and handling mail and packages
Coordinate with the Office Building Facility team on repairs, problems.
Order, maintain, and restock inventory of office supplies, kitchen area of snacks, beverages, cups, utensils, etc.
Coordinate the maintenance of office equipment including printers and copiers, as well as security cameras, alarms, etc.
Greet visitors and manage front desk operations as needed.
Assist with set up, check in, and break down for Semafor’s live events, company-sponsored internal events, and employee recognition programs.
Support in-offices human resource processes including assisting with employee onboarding and offboarding processes.
Coordinate with Semafor’s IT vendor to ensure office computers are functioning well and serve as the primary point of contact for necessary troubleshooting
Assist with special projects as needed.