Executive Assistant, President & CEO

NeighborWorks America • Washington, DC

19h • $110,000 - $123,000 • Hybrid

About The Position

The Executive Assistant, President & CEO serves as a strategic and operational partner to the President and CEO, helping advance executive priorities and ensure the effective operation of the Executive Office. The role provides high-level executive support; coordinates communications, governance activities, and cross-functional initiatives; and serves as a key contact for senior leaders, Board stakeholders, and executive support staff. It manages complex and confidential matters, facilitates information flow, and ensures timely follow-through on executive commitments. Through strong judgment, organization, and relationship-management skills, the Executive Assistant helps drive alignment, accountability, and execution of the CEO’s priorities.

The position manages day-to-day Executive Office operations and the CEO’s calendar, meeting preparation, briefing materials, communications, and follow-up. It coordinates Board and committee meeting logistics and materials, executive leadership meetings, office administration and budget activities, travel, procurement, and special projects. The role also supervises the Executive Office Coordinator and other assigned staff, fellows, or interns, and supports collaboration among executive assistants. The position involves up to 10% travel and a fast-paced working environment with extensive computer and telephone use and schedule flexibility.

Requirements

• Bachelor’s degree in Business Administration, Public Administration, Communications, Nonprofit Management, Organizational Leadership, or a related field, or an equivalent combination of education and relevant work experience.
• Minimum of 6–8 years of progressively responsible professional experience supporting senior executives, executive offices, boards of directors, or organizational leadership functions.
• Experience coordinating executive-level meetings, Board activities, and high-profile communications.
• Demonstrated experience managing complex priorities, competing deadlines, and work in a fast-paced environment.
• Exceptional verbal and written communication skills.
• Strong organizational, planning, and project-coordination skills, with accuracy and attention to detail when managing multiple priorities.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Strong interpersonal skills and ability to build effective working relationships across all organizational levels.
• Ability to coordinate activities and facilitate communication among senior leaders, Board members, and external stakeholders.
• Proficiency in preparing executive correspondence, presentations, reports, agendas, and briefing materials.
• Strong meeting-management, follow-up, and action-tracking skills.
• Ability to work independently, anticipate needs, and proactively resolve administrative and operational issues.
• Knowledge of Board governance practices and executive-office operations.
• Commitment to excellent customer service and a collaborative, team-oriented work environment.
• Sensitivity to racial, gender, sexual-orientation, and cultural differences.
• Effective, respectful, and timely communication with internal and external stakeholders; effective listening and willingness to seek and accept feedback.
• Analytic, thoughtful, and strategic thinking, with consideration of NeighborWorks’ mission, objectives, and goals and the impact of decisions and behavior on the organization.
• Proficiency with Microsoft Office Suite and virtual collaboration tools.

Nice To Haves

• Experience supervising administrative or professional staff.
• Experience in nonprofit, public-sector, housing, community-development, or mission-driven organizations.

Responsibilities

• Manage the day-to-day operations of the Executive Office and the flow of information, priorities, and communications to and from the CEO.
• Oversee the CEO’s calendar, meeting schedules, commitments, and requests; coordinate timely follow-up on assignments, action items, and commitments.
• Prepare and coordinate briefing materials, background information, presentations, agendas, logistics, and supporting documentation for CEO meetings, events, speaking engagements, and stakeholder interactions.
• Support the CEO at selected meetings and events by coordinating materials, documenting key discussions, and monitoring follow-up actions.
• Maintain confidential information and communications with discretion and professionalism.
• Coordinate with the Marketing & Communications Division on executive communications, speeches, presentations, talking points, and other materials.
• Draft, edit, format, and distribute internal, external, and Board-related correspondence and communications on behalf of the CEO.
• Gather information, materials, and updates from organizational divisions to support the CEO’s activities and decision-making.
• Maintain systems, records, and knowledge-management processes for information flow and document management within the Executive Office.
• Oversee Board meeting logistics and scheduling, coordinate with the Board Liaison on preparation and distribution of materials, and liaise with Board staff on communications and information requests.
• Assist with preparation, review, and coordination of materials, reports, and communications for Board meetings and committee activities.
• Coordinate Senior Leadership Team, Officer, and other executive meetings, including agenda development, logistics, note-taking, action-item tracking, and follow-up.
• Support coordination and communication among executive leadership team members as requested by the CEO.
• Manage the Executive Office budget and administrative expenditures, including processing, monitoring, recordkeeping, budget planning, forecasting, and financial reporting; ensure compliance with financial policies.
• Support procurement, invoicing, travel arrangements, and other Executive Office administrative activities; maintain procedures and administrative systems.
• Supervise the Executive Office Coordinator and other assigned staff, fellows, or interns; set priorities, monitor workload, and support high-quality service and continuous improvement.
• Coordinate activities and promote collaboration and information sharing among executive assistants supporting the executive leadership team.
• Plan and coordinate Executive Office events, leadership meetings, staff engagements, and special projects; participate in organizational committees, task groups, and cross-functional initiatives as assigned.
• Perform other related duties as assigned to support the Executive Office’s goals and objectives.

Benefits

• 401(k) match of up to 12%.
• 11 paid holidays.
• Generous leave, including 40 hours of paid volunteer time.
• Industry-leading benefits.
• Staff Training and Education Program (STEP) supporting continued growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior