Executive Assistant

Marsh McLennan•Montreal, QC

7d•Hybrid

About The Position

We are seeking a talented individual to join our Service Delivery Practice at Marsh. This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As an Executive Assistant, you will play a key role in keeping the office running smoothly by providing high-level administrative support to business and office leadership. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering exceptional service.

Requirements

High School Diploma
2-5 years of administrative assistant experience, preferably in an insurance environment or professional service industry
Excellent communication and presentation skills in French and English, as the position requires regular interaction with clients outside of Quebec, as well as collaboration with other members of the team outside of Canada
Proficiency in Microsoft Office with expertise in Word, Excel and PowerPoint, and capacity to learn new software
Exceptional interpersonal, organizational, business communication, and time management skills
Strong attention to detail and follow-up skills
Ability to work well under pressure, multi-task, and work efficiently against deadlines
Demonstrated problem solving capabilities
Basic project management skills

Nice To Haves

College degree

Responsibilities

Support continuity of administrative work operations by documenting and communicating needed actions to management, discovering irregularities, and maintaining confidentiality of sensitive information
Resolve administrative problems by analyzing information and identifying and communicating solutions to enhance performance.
Maintain administrative workflow by studying methods; implementing cost reductions; developing reporting procedures
Oversee office support workflow and allocation of resources, while providing quality assurance and client satisfaction with office support staff performance
Provide peer review of documents before final production/distribution to ensure quality control of final product
Partner with business and office leadership in addressing the office support needs of the office
Manage calendars, schedule meetings, and arrange travel for the department to optimize work performance
Process and coordinate completion of expense reports in a timely manner
Handle higher level internal and external inquiries to support high level of customer satisfaction and communication
Undertake more complex administrative duties with specific projects as required
Provide training and assistance to other administrative staff in the department to facilitate employee development