Executive Assistant

CVS Health•Work At Home-Connecticut, CT

18h•$23 - $54

About The Position

The Executive Assistant (EA), Business Operations and Healthcare Affordability, provides executive administrative support to two members of the Aetna business operations leadership team. Aetna is CVS Health’s healthcare business unit and a large-scale national payor. The Business Operations team supports strategy and execution for Aetna’s lines of business, including customer service, provider network management, and clinical engagement. The EA coordinates schedules, communications, travel, meetings, and department administration; supports complex events and projects; and handles confidential information with discretion. The role is full-time, with 40 anticipated weekly hours.

Requirements

10 or more years of administrative experience supporting senior leadership.
Experience with Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint.
Experience maintaining an executive’s phone, calendar, work, and travel schedules using Microsoft Outlook.
Bachelor’s degree or equivalent work experience.

Nice To Haves

Strong interpersonal skills, including a professional phone manner and in-person presence.
Ability to work with and maintain confidential information.
Experience taking detailed notes and extracting action items.
Ability to understand priorities and adjust meetings and content accordingly.
Ability to work independently and collaboratively.

Responsibilities

Proactively manage and coordinate daily schedules and calendars, contacts, travel arrangements, meetings, conferences, and seminars.
Arrange meetings, maintain and update calendars, assess the importance of meeting requests, and manage a high volume of phone and email communications.
Arrange travel and accommodations, including detailed itineraries.
Process reimbursement and expense reports according to established policies, track expenses, and follow up in a timely manner.
Facilitate smooth communication and maintain credibility, trust, and support with senior management staff.
Prepare for complex meetings and events, including audiovisual needs, room scheduling, and telepresence; prepare presentations, agendas, and materials; document notes; coordinate follow-up items; and arrange food and drink.
Coordinate employee and consultant onboarding and offboarding, including hardware installation requests or repairs and space planning.
Manage general office and administrative tasks, including ordering supplies, renewing memberships and subscriptions, managing distribution lists, and handling photocopying, faxing, and deliveries.
Manage department files and electronic document systems, intranet websites, wikis, and web-based project management tools.
Edit presentations, agendas, spreadsheets, communications, databases, and reports.
Prioritize and track deliverables and manage project timelines, deadlines, and requests.
Manage designated special projects and assist other department members as needed.
Handle confidential information appropriately and act with discretion.