Executive Assistant

Erickson Senior LivingMatthews, NC
Onsite

About The Position

We are hiring an Executive Assistant to support the Executive Director of our Continuing Care Retirement Community. The Executive Assistant will provide administrative support, working independently to assist the Executive Director with communications, correspondence, resolving community/resident issues, time management/planning, travel arrangements, and resident/vendor requests.

Requirements

  • Two+ years of administrative office support experience
  • High School or GED required

Responsibilities

  • Answer and screen all incoming calls, emails, and voice mail for the Executive Director
  • Greets residents and other walk-in visitors.
  • Manage traffic flow and access to Executive Director, and provide direct assistance to walk-in visitors when appropriate
  • Address and resolve various community/resident issues as appropriate, with minimal direction from the Executive Director. Escalate or refer issues to the appropriate person as needed.
  • Acts as a liaison between Executive Director and personnel, outside companies, and residents
  • Manage the calendar of the Executive Director, scheduling meetings and conferences, and handle shifting priorities and conflicts as they arise
  • Process departmental mail and ensure that appropriate follow-up and prioritization occurs on all other correspondence
  • Maintain files and data storage
  • Set up conferences and meeting rooms as needed
  • Prepare and type the minutes of staff meetings and maintain intra- and inter-departmental communications.
  • Gather, maintain, and send timesheets for all department personnel.
  • Coordinate travel itineraries, including air and ground transportation and hotel accommodations
  • Process expense reports

Benefits

  • Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
  • 401k for all employees 18 and over. Company contribution up to 3% once eligible.
  • Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
  • Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
  • State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.
  • A culture of diversity and inclusion, which builds on our values, vision, and mission
  • Free onsite parking at all of our communities and corporate offices
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