Executive Assistant

Zendesk • San Francisco, CA

16d • $48 - $72 • Hybrid

About The Position

At Zendesk, we are committed to fostering a culture of excellence, collaboration, and innovation. We believe strong administrative support is key to our success and invite motivated, career-driven individuals to join us in a dynamic, inspiring environment where you can grow and advance your career. We are seeking a detail-oriented and proactive Executive Assistant to support our teams through expert management of calendars, travel, expenses, and daily operations within the office. This role is ideal for someone organized, communicative, and eager to learn and develop professionally. You will thrive in a fast-paced, team-focused setting and play an essential part in our ongoing success.

Requirements

• 4+ years of progressive experience directly supporting senior level executives or multiple executives in a high-growth, global, and fast-paced environment.
• Demonstrated expertise in strategic calendar management and time efficiencies for multiple executives, requiring proactive conflict resolution.
• Proven success in independently managing comprehensive, complex travel portfolios.
• Technical fluency in Google workspace and collaboration platforms (e.g., Zoom, Slack, Brex)
• Superior verbal and written communication skills with the demonstrated ability to act as a strategic partner to executives when interacting with cross-functional leaders and clients.
• Collaborative team player with the ability of establishing and exemplifying best practices for supporting administrative teams across multiple functions.
• Exceptional professional judgment with impeccable discretion required to handle confidential matters, along with the ability to manage ambiguity in order to drive projects toward execution.

Responsibilities

• Strategically manage and optimize the complex, high volume calendars for multiple senior level executives and their teams, proactively resolving conflicts, anticipating business needs, and ensuring alignment with top organizational priorities.
• Manage and execute a comprehensive, complex travel portfolio for all supported executives, including the anticipation of logistical requirements, managing intricate visa/passport details, and developing optimized travel schedules.
• Oversee and audit executive expense process of reporting and reconciliation for compliance.
• Act as a trusted liaison for the supported executives, fielding and filtering high-priority communications.
• Lead, guide, and mentor other administrative team members, establishing best practices, standard operating procedures, and efficient workflows across multiple functions.
• Directly plan, organize, and execute logistics of internal and external events, often requiring the ability to navigate ambiguity.
• Drive and manage special projects with an understanding of organizational goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed