Executive Assistant

BetterHelp

8h•$95,000 - $120,000•Remote

About The Position

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As an Executive Assistant at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. BetterHelp is looking for a highly skilled Executive Assistant to serve as a partner to 4–5 members of our executive team. This individual will not only ensure the smooth operation of day-to-day logistics but will also act as a force multiplier, enabling leaders to focus on high-impact priorities. The ideal candidate is proactive, resourceful, and thrives in fast-paced, complex, high-growth environments.

Requirements

Prior Experience: 4-5 years of experience as an Executive Assistant, preferably in a tech environment.
Project Management Skills: Exceptional organizational and time-management skills, with a proven ability to prioritize tasks and meet deadlines.
Communication Skills: Excellent communication and interpersonal skills, capable of building relationships with team members and external partners.
Tech Savvy: Experience navigating multiple platforms at once (Google Suite, Slack, Zoom, Teams etc). Ability to quickly learn and master new productivity and collaboration platforms
Executive Judgment: Ability to exercise sound judgment and discretion, particularly when handling sensitive or confidential matters
Proactivity: A proactive approach to problem-solving
Adaptability: Comfortable with ambiguity. Thrives in a dynamic environment and can pivot quickly.

Nice To Haves

Experience in healthcare or the digital health market preferred
Experience handling multiple executives
Experience working across time zones
Experience in both public and startup environments is preferred, showcasing versatility and adaptability.

Responsibilities

Logistics Management: Ensure the smooth operation of the executives by managing calendars, coordinating travel arrangements, and preparing expense reports. Act not only as a support but also as a strategic partner
Executive Leverage: Anticipate the needs of executives and take initiative to address them before they arise.
Cross Organization Communication: Facilitate communication and logistics between BetterHelp and our parent company Teladoc Health and other executives, departments, and stakeholders to ensure alignment and the effective execution of company initiatives.
Project Management: Manage key projects and initiatives on behalf of the leaders ensuring they are completed on time and align with organizational objectives.
Cross Functional Communication: Facilitate cross-departmental communication and collaboration to support company objectives.
Confidentiality: Handle confidential information with the utmost discretion and integrity.
Workflow Optimization: Streamline processes for the executives to increase efficiency
Project Leadership: Lead special projects, both internally and externally